Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Remote Control for EVOLVE Rear Seat Entertainment System

Remote Control for EVOLVE Rear Seat Entertainment System

SKU: VNL7Z18C908A

$29.00

Shipping: Ships by Jul 10

Pickup: Free at Dealer

Add to Cart

Escape 2013-2019 Carbon Black 2pc Cross Bars Set

Escape 2013-2019 Carbon Black 2pc Cross Bars Set

SKU: EJ5Z7855100AA

$175.00

Shipping: Ships by Jul 10

Pickup: Free at Dealer

Add to Cart

Yakima Eye Bolts for T-Slot Bar 2pc Set

Yakima Eye Bolts for T-Slot Bar 2pc Set

SKU: VKB3Z99000A64A

$29.00

Shipping: Ships by Jul 10

Pickup: Free at Dealer

Add to Cart

Bronco Sport 2021-2024 Rear Bumper Protector

Bronco Sport 2021-2024 Rear Bumper Protector

SKU: M1PZ17B807A

$100.00

Shipping: Ships by Jul 10

Pickup: Free at Dealer

Add to Cart

Mustang 2007-2009 4pc All Weather Rubber Floor Mats

Mustang 2007-2009 4pc All Weather Rubber Floor Mats

SKU: 6R3Z6313300A

$150.00

Shipping: Ships by Jul 10

Pickup: Free at Dealer

Add to Cart

Transit 2023-2025 Black 2-Piece Front Tray Style Floor Liner for Use with Vinyl Flooring

Transit 2023-2025 Black 2-Piece Front Tray Style Floor Liner for Use with Vinyl Flooring

SKU: NK4Z1613086AB

$135.00

Shipping: Ships by Jul 10

Pickup: Free at Dealer

Add to Cart

F-150 2021-2025 Gloss Black Tailgate Lettering

F-150 2021-2025 Gloss Black Tailgate Lettering

SKU: ML3Z9941018A

$85.00

Shipping: Ships by Jul 10

Pickup: Free at Dealer

Add to Cart

Maverick 2022-2025 Lund Smoke Low Profile Side Window Deflectors

SKU: VNZ6Z18246A

$89.00

Escape 2013-2019 4pc Charcoal Black Carpet Floor Mat Set

Escape 2013-2019 4pc Charcoal Black Carpet Floor Mat Set

SKU: FJ5Z7813300AB

$140.00

Shipping: Ships by Jul 10

Pickup: Free at Dealer

Add to Cart

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