Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-150 2015-2025 Pivot Side Storage Box RH Passenger Side by RealTruck Advantage®

                  F-150 2015-2025 Pivot Side Storage Box RH Passenger Side by RealTruck Advantage®

                  SKU: VFL3Z17N004E

                  $239.00

                  Bronco 4Dr 2021-2025 Cargo Area Mat with Lok Blocks (4-door) by Husky Liners®

                  Bronco 4Dr 2021-2025 Cargo Area Mat with Lok Blocks (4-door) by Husky Liners®

                  SKU: VM2DZ9913042C

                  $99.00

                  Shipping: Ships by Aug 5
                  Pickup: Free at Dealer
                  Add to Cart
                  Edge 2019-2024 Side Window Deflectors - Low Profile, Smoke by Husky Liners®

                  Edge 2019-2024 Side Window Deflectors - Low Profile, Smoke by Husky Liners®

                  SKU: VK2GZ18246A

                  $109.00

                  Shipping: Ships by Aug 5
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2020-2022 Front Molded Splash Guards for SRW and 4x2 DRW Vehicles w/o Wheel-Lip Moldings, with Ford Oval Logo

                  Super Duty 2020-2022 Front Molded Splash Guards for SRW and 4x2 DRW Vehicles w/o Wheel-Lip Moldings, with Ford Oval Logo

                  SKU: HC3Z16A550AC

                  $60.00

                  Shipping: Ships by Aug 5
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty Crew Cab 2012-2016 Black 3pc All Weather Rubber Floor Mats

                  Super Duty Crew Cab 2012-2016 Black 3pc All Weather Rubber Floor Mats

                  SKU: DC3Z2613300A

                  $150.00

                  Shipping: Ships by Aug 5
                  Pickup: Free at Dealer
                  Add to Cart
                  Chrome Plated Wheel Locks for Exposed Lugs

                  Chrome Plated Wheel Locks for Exposed Lugs

                  SKU: GR3Z1A043A

                  $70.00

                  Shipping: Ships by Aug 5
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2025 Sportliner with Tailgate Cover by Husky Liners®

                  Maverick 2022-2025 Sportliner with Tailgate Cover by Husky Liners®

                  SKU: VNZ6Z9900038A

                  $239.00

                  Shipping: Ships by Aug 5
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2023 Smoke Hood Deflector

                  Ranger 2019-2023 Smoke Hood Deflector

                  SKU: KB3Z16C900A

                  $115.00

                  Shipping: Ships by Aug 5
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang Mach-E 2021-2025 Side Window Deflectors - Low Profile, Smoke by Husky Liners®

                  Mustang Mach-E 2021-2025 Side Window Deflectors - Low Profile, Smoke by Husky Liners®

                  SKU: VMK9Z18246A

                  $89.00

                  Shipping: Ships by Aug 5
                  Pickup: Free at Dealer
                  Add to Cart
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