Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Explorer 2011-2017 Molded Black Splash Guards Rear Pair

                  Explorer 2011-2017 Molded Black Splash Guards Rear Pair

                  SKU: BB5Z16A550BB

                  $60.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Escape 2020-2022 Aeroskin Smoke Hood Deflector

                  Escape 2020-2022 Aeroskin Smoke Hood Deflector

                  SKU: VLJ6Z16C900A

                  $89.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 4WD 2019-2023 Chrome Tow Hook Kit

                  Ranger 4WD 2019-2023 Chrome Tow Hook Kit

                  SKU: KB3Z17N808A

                  $95.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2023 Horizontal Mount Bed Cargo Net for 5.5' Bed

                  F-150 2015-2023 Horizontal Mount Bed Cargo Net for 5.5' Bed

                  SKU: GL3Z99550A66A

                  $70.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2022-2025 Molded Carbon Black Splash Guards, Rear Pair For F-150 Lightning

                  F-150 2022-2025 Molded Carbon Black Splash Guards, Rear Pair For F-150 Lightning

                  SKU: NL3Z16A550BA

                  $60.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Focus 2012-2018 Molded Splash Guards Front Pair

                  Focus 2012-2018 Molded Splash Guards Front Pair

                  SKU: BM5Z16A550C

                  $60.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Thule Paddleboard & Canoe Adaptor

                  Thule Paddleboard & Canoe Adaptor

                  SKU: VML3Z9955100C

                  $29.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024-2025 TufSkinz Matte Black Tailgate Letters

                  Ranger 2024-2025 TufSkinz Matte Black Tailgate Letters

                  SKU: VR1WZ9942528AB

                  $69.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Trailer Hitch Ball Mount 4" Drop For 2" Hitch Receiver, 12,000 GTW

                  Trailer Hitch Ball Mount 4" Drop For 2" Hitch Receiver, 12,000 GTW

                  SKU: HC3Z19A282A

                  $45.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
                  Add to Cart
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