Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Maverick 2022-2025 Coverking Black Neosupreme Front Seat Covers

                  Maverick 2022-2025 Coverking Black Neosupreme Front Seat Covers

                  SKU: VNZ6Z15600D20C

                  $189.00

                  Shipping: Ships by Aug 1
                  Pickup: Free at Dealer
                  Add to Cart
                  Cargo Organizer - Bed Sling by RealTruck Advantage®

                  Cargo Organizer - Bed Sling by RealTruck Advantage®

                  SKU: VJL3Z54550A66A

                  $189.00

                  Transit Connect 2019-2023 LWB 5pc All Weather Floor Liner Tray

                  Transit Connect 2019-2023 LWB 5pc All Weather Floor Liner Tray

                  SKU: KT1Z1713300EA

                  $205.00

                  Shipping: Ships by Aug 1
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024-2025 Sport Roll Soft Roll-Up Truck Bed Cover by RealTruck Advantage® for 5ft Bed

                  Ranger 2024-2025 Sport Roll Soft Roll-Up Truck Bed Cover by RealTruck Advantage® for 5ft Bed

                  SKU: VR1WZ99501A42P

                  $429.00

                  Shipping: Ships by Aug 1
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty SuperCab & Crew Cab 2017-2022 3pc All Weather Rubber Floor Mats

                  Super Duty SuperCab & Crew Cab 2017-2022 3pc All Weather Rubber Floor Mats

                  SKU: HC3Z2613300KA

                  $150.00

                  Shipping: Ships by Aug 1
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2025 Pivot Side Storage Box RH Passenger Side by RealTruck Advantage®

                  Super Duty 2017-2025 Pivot Side Storage Box RH Passenger Side by RealTruck Advantage®

                  SKU: VHC3Z17N004B

                  $239.00

                  Shipping: Ships by Aug 1
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2025 Sport Roll Soft Roll-Up Truck Bed Cover by RealTruck Advantage® for 6.5' Bed

                  F-150 2015-2025 Sport Roll Soft Roll-Up Truck Bed Cover by RealTruck Advantage® for 6.5' Bed

                  SKU: VFL3Z99501A42GB

                  $419.00

                  Shipping: Ships by Aug 1
                  Pickup: Free at Dealer
                  Add to Cart
                  Remote Start System Ultra-Long-Range Extender Antenna Kit

                  Remote Start System Ultra-Long-Range Extender Antenna Kit

                  SKU: JS7Z15603A

                  $35.00

                  Shipping: Ships by Aug 1
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2025 Pivot Side Storage Box, LH Driver Side by RealTruck Advantage®

                  Super Duty 2017-2025 Pivot Side Storage Box, LH Driver Side by RealTruck Advantage®

                  SKU: VHC3Z17N004C

                  $239.00

                  Shipping: Ships by Aug 1
                  Pickup: Free at Dealer
                  Add to Cart
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