Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  2021-2025 Bronco Sport Matte Clear Hood Graphic

                  2021-2025 Bronco Sport Matte Clear Hood Graphic

                  SKU: VM1PZ6320000B

                  $339.00

                  Shipping: Ships by Jun 26
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2023 Trailer Tow Mirrors - Chrome Cap - Fits Vehicles With Factory Power Mirrors, Power Telescope, Power Fold, BLIS, 360 Camera

                  F-150 2021-2023 Trailer Tow Mirrors - Chrome Cap - Fits Vehicles With Factory Power Mirrors, Power Telescope, Power Fold, BLIS, 360 Camera

                  SKU: ML3Z17696DA

                  $2,005.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2024-2025 Leer Group Desert Sand Premium Low Profile Bed Cap, Paint Code VA - NON-RETURNABLE

                  Maverick 2024-2025 Leer Group Desert Sand Premium Low Profile Bed Cap, Paint Code VA - NON-RETURNABLE

                  SKU: VPZ6Z99501A42BM

                  $4,599.00

                  + $266.00 Installation
                  Super Duty 2017-2025 Lund Bed Extender

                  Super Duty 2017-2025 Lund Bed Extender

                  SKU: VKC3Z99286A40A

                  $369.00

                  Shipping: Ships by Jun 26
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 4Dr 2021-2025 Soft Cockpit Full Vehicle Cover

                  Bronco 4Dr 2021-2025 Soft Cockpit Full Vehicle Cover

                  SKU: VM2DZ19A412A

                  $359.00

                  Shipping: Ships by Jun 26
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2011-2025 5th Wheel 35,000 lbs. Hitch Kit For 8.0' Bed Only

                  Super Duty 2011-2025 5th Wheel 35,000 lbs. Hitch Kit For 8.0' Bed Only

                  SKU: PC3Z19D520B

                  $2,330.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  Bronco 4Dr 2021-2025 Soft Canvas Bimini Top

                  Bronco 4Dr 2021-2025 Soft Canvas Bimini Top

                  SKU: VM2DZ54500W00D

                  $389.00

                  Shipping: Ships by Jun 26
                  Pickup: Free at Dealer
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                  Ranger SuperCrew® 2019-2023 Black Painted 5" Angular Step Bars

                  Ranger SuperCrew® 2019-2023 Black Painted 5" Angular Step Bars

                  SKU: KB3Z16450CC

                  $555.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  F-150 2021-2025 Gatorback Black & Chrome Ford Logo Splash Guards Front Pair

                  F-150 2021-2025 Gatorback Black & Chrome Ford Logo Splash Guards Front Pair

                  SKU: VML3Z16A550DB

                  $319.00

                  Shipping: Ships by Jun 26
                  Pickup: Free at Dealer
                  Add to Cart
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