Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-150 SuperCrew 2021-2025 3pc All-Weather Floor Liner Tray for Vinyl Floor

                  F-150 SuperCrew 2021-2025 3pc All-Weather Floor Liner Tray for Vinyl Floor

                  SKU: ML3Z1613300CA

                  $205.00

                  Shipping: Ships by Aug 4
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2025 XLP Soft Roll-Up Truck Bed Cover by RealTruck Advantage® for 5.5' Bed

                  F-150 2015-2025 XLP Soft Roll-Up Truck Bed Cover by RealTruck Advantage® for 5.5' Bed

                  SKU: VJL3Z84501A42B

                  $599.00

                  Shipping: Ships by Aug 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2025 Pivot Side Storage Box RH Passenger Side by RealTruck Advantage®

                  Super Duty 2017-2025 Pivot Side Storage Box RH Passenger Side by RealTruck Advantage®

                  SKU: VHC3Z17N004B

                  $239.00

                  Shipping: Ships by Aug 4
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2025 Sport Roll Soft Roll-Up Truck Bed Cover by RealTruck Advantage® for 6.5' Bed

                  F-150 2015-2025 Sport Roll Soft Roll-Up Truck Bed Cover by RealTruck Advantage® for 6.5' Bed

                  SKU: VFL3Z99501A42GB

                  $419.00

                  Shipping: Ships by Aug 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2025 Pivot Side Storage Box, LH Driver Side by RealTruck Advantage®

                  Super Duty 2017-2025 Pivot Side Storage Box, LH Driver Side by RealTruck Advantage®

                  SKU: VHC3Z17N004C

                  $239.00

                  Shipping: Ships by Aug 4
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2020 Rear Molded Carbon Black Splash Guards Pair w/Lip Molding

                  F-150 2015-2020 Rear Molded Carbon Black Splash Guards Pair w/Lip Molding

                  SKU: FL3Z16A550BA

                  $60.00

                  Shipping: Ships by Aug 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Escape 2014-2019 Class II Trailer Hitch

                  Escape 2014-2019 Class II Trailer Hitch

                  SKU: DJ5Z19D520A

                  $315.00

                  Shipping: Ships by Aug 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2025 Trailer Hitch Assembly

                  Bronco 2021-2025 Trailer Hitch Assembly

                  SKU: MB3Z19D520K

                  $450.00

                  Shipping: Ships by Aug 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Transit Connect 2014-2023 Side Window Deflectors - Low Profile, Smoke by Husky Liners®

                  Transit Connect 2014-2023 Side Window Deflectors - Low Profile, Smoke by Husky Liners®

                  SKU: VGT1Z18246C

                  $69.00

                  Shipping: Ships by Aug 4
                  Pickup: Free at Dealer
                  Add to Cart
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