Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Escape 2014-2019 Class II Trailer Hitch

                  Escape 2014-2019 Class II Trailer Hitch

                  SKU: DJ5Z19D520A

                  $315.00

                  Shipping: Ships by Jun 24
                  Pickup: Free at Dealer
                  Add to Cart
                  Transit Extended Frame 2015-2025 Carpet Cargo Area Liner

                  Transit Extended Frame 2015-2025 Carpet Cargo Area Liner

                  SKU: FK4Z1613046CA

                  $545.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2025, Storage Bag Kit

                  Bronco 2021-2025, Storage Bag Kit

                  SKU: VM2DZ78676A00B

                  $429.00

                  Shipping: Ships by Jun 24
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger SuperCab 2019 4pc Premium Black Carpet Floor Mat Set

                  Ranger SuperCab 2019 4pc Premium Black Carpet Floor Mat Set

                  SKU: KB3Z2113300BA

                  $125.00

                  Shipping: Ships by Jun 24
                  Pickup: Free at Dealer
                  Add to Cart
                  Focus 2012-2018 5Dr Carpet Cargo Area Mat

                  Focus 2012-2018 5Dr Carpet Cargo Area Mat

                  SKU: CV6Z5811600DA

                  $170.00

                  Shipping: Ships by Jun 24
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2Dr 2021-2025 Topliner Roof Kit Without Cap Porthole

                  Bronco 2Dr 2021-2025 Topliner Roof Kit Without Cap Porthole

                  SKU: VM2DZ58521A03S

                  $399.00

                  Shipping: Ships by Jun 24
                  Pickup: Free at Dealer
                  Add to Cart
                  2022-2025 Maverick Front Fender Vent

                  2022-2025 Maverick Front Fender Vent

                  SKU: VSZ6Z16228A

                  $209.00

                  Shipping: Ships by Jun 24
                  Pickup: Free at Dealer
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                  Transit 2020-2025 Wheel Well Liner Front Pair

                  Transit 2020-2025 Wheel Well Liner Front Pair

                  SKU: LK4Z16F099A

                  $220.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  Transit 2021-2025 Overland Complete 180 Degree Awning Kit for Ford Medium, High Roof Models

                  Transit 2021-2025 Overland Complete 180 Degree Awning Kit for Ford Medium, High Roof Models

                  SKU: VNK4Z99000C38B

                  $1,039.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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