Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Ranger SuperCab 2019-2023 Black Platinum Door Sill Plates

                  Ranger SuperCab 2019-2023 Black Platinum Door Sill Plates

                  SKU: VKB3Z99132A08B

                  $79.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 4Dr 2021-2025 Cargo Area Liner

                  Bronco 4Dr 2021-2025 Cargo Area Liner

                  SKU: VM2DZ9913042C

                  $99.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Sport 2021-2025 Floor Liners 4pc Set For Rubber Flooring

                  Bronco Sport 2021-2025 Floor Liners 4pc Set For Rubber Flooring

                  SKU: MP1Z7813300BA

                  $205.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2021-2023 Blue & White Full Vehicle Cover for Low Wing Models

                  Mustang 2021-2023 Blue & White Full Vehicle Cover for Low Wing Models

                  SKU: VMR3Z19A412A

                  $299.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
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                  Mustang Mach-E 2021-2025 Side Window Air Deflectors

                  Mustang Mach-E 2021-2025 Side Window Air Deflectors

                  SKU: VMK9Z18246A

                  $89.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
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                  F-150 2015-2025 TruXedo Soft Roll Up Tonneau Cover for 5.5' Bed

                  F-150 2015-2025 TruXedo Soft Roll Up Tonneau Cover for 5.5' Bed

                  SKU: VFL3Z84501A42EA

                  $419.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
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                  Super Duty 2020-2025 Gooseneck Trailer Hitch Kit 27,500 lbs. GTWR

                  Super Duty 2020-2025 Gooseneck Trailer Hitch Kit 27,500 lbs. GTWR

                  SKU: LC3Z19F503A

                  $390.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
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                  Covercraft Carhartt Rear Row Seat Covers 60/40 in Gravel for SuperCab

                  Covercraft Carhartt Rear Row Seat Covers 60/40 in Gravel for SuperCab

                  SKU: VML3Z1863812B

                  $269.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
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                  100 Series 4 Button Remote Start System

                  100 Series 4 Button Remote Start System

                  SKU: BC3Z19G364A

                  $375.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
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