Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang Mach-E 2021-2025 Air Design® Satin Black Lower Side Rocker Panel Molding Kit for GT, Select, and Premium Models

                  Mustang Mach-E 2021-2025 Air Design® Satin Black Lower Side Rocker Panel Molding Kit for GT, Select, and Premium Models

                  SKU: VPK9Z7020000B

                  $569.00

                  Shipping: Ships by Jul 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 4Dr 2021-2024 Tufskinz Bucking Bronco Logo Door Sill Protector Kit

                  Bronco 4Dr 2021-2024 Tufskinz Bucking Bronco Logo Door Sill Protector Kit

                  SKU: VM2DZ99132A08E

                  $59.00

                  Shipping: Ships by Jul 23
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2020-2025 Embark LS Retractable Truck Bed Cover with T-Slot Rails by RealTruck Advantage® for 6.5' Bed

                  F-150 2020-2025 Embark LS Retractable Truck Bed Cover with T-Slot Rails by RealTruck Advantage® for 6.5' Bed

                  SKU: VJL3Z99501A42G

                  $2,299.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2021-2023 Hard Rolling Truck Bed Cover by RealTruck Advantage®

                  Ranger 2021-2023 Hard Rolling Truck Bed Cover by RealTruck Advantage®

                  SKU: VKB3Z99501A42GC

                  $1,279.00

                  Shipping: Ships by Jul 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2025 Polished Stainless Steel Tailgate Lettering

                  Maverick 2022-2025 Polished Stainless Steel Tailgate Lettering

                  SKU: VNZ6Z9942528B

                  $89.00

                  Shipping: Ships by Jul 23
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 CrewCab 2021-2025 Putco Stainless Steel Door Sill Plates

                  F-150 CrewCab 2021-2025 Putco Stainless Steel Door Sill Plates

                  SKU: VML3Z99132A08A

                  $139.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Hard Folding Over the Bedrails Truck Bed Cover by RealTruck Advantage®

                  F-150 2021-2025 Hard Folding Over the Bedrails Truck Bed Cover by RealTruck Advantage®

                  SKU: VML3Z99501A42D

                  $1,249.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 Reg Cab 2015-2025 2pc Black Carpet Front Floor Mat Set

                  F-150 Reg Cab 2015-2025 2pc Black Carpet Front Floor Mat Set

                  SKU: JL3Z1513086AD

                  $125.00

                  Shipping: Ships by Jul 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Portable Mini Fridge Freezer

                  Portable Mini Fridge Freezer

                  SKU: VLL3Z19J316A

                  $759.00

                  Shipping: Ships by Jul 23
                  Pickup: Free at Dealer
                  Add to Cart
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