Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 2021-2023 Blue & White Full Vehicle Cover for High Wing Models

                  Mustang 2021-2023 Blue & White Full Vehicle Cover for High Wing Models

                  SKU: VMR3Z19A412E

                  $299.00

                  Shipping: Ships by Aug 1
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Gatorback FX4 Chrome Splash Guards Front Pair

                  F-150 2021-2025 Gatorback FX4 Chrome Splash Guards Front Pair

                  SKU: VML3Z16A550CB

                  $319.00

                  Shipping: Ships by Aug 1
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2023 Thule Locking Removable Roof Rack and Crossbar System

                  Ranger 2019-2023 Thule Locking Removable Roof Rack and Crossbar System

                  SKU: VKB3Z7855100A

                  $659.00

                  Shipping: Ships by Aug 1
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2025 Platinum Soft Roll-Up Truck Bed Cover by RealTruck Advantage® for 5.5' Bed

                  F-150 2015-2025 Platinum Soft Roll-Up Truck Bed Cover by RealTruck Advantage® for 5.5' Bed

                  SKU: VJL3Z84501A42C

                  $529.00

                  Shipping: Ships by Aug 1
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2021-2023 Grey & Orange Full Vehicle Cover for Low Wing Models

                  Mustang 2021-2023 Grey & Orange Full Vehicle Cover for Low Wing Models

                  SKU: VMR3Z19A412D

                  $299.00

                  Shipping: Ships by Aug 1
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2018-2020 Paintable Fender Flares

                  F-150 2018-2020 Paintable Fender Flares

                  SKU: VJL3Z16268B

                  $489.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 Lightning 2022-2025 Gatorback Rear Pair Splash Guards with F-150 on Black Surround

                  F-150 Lightning 2022-2025 Gatorback Rear Pair Splash Guards with F-150 on Black Surround

                  SKU: VPL3Z16A550B

                  $299.00

                  Shipping: Ships by Aug 1
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024-2025 Speed Stripes

                  Ranger 2024-2025 Speed Stripes

                  SKU: VR1WZ6320000A

                  $209.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2024-2025 Coverking® Black Full Vehicle Indoor Cover for Bronze Pack Convertible with Performance Pack, Pedestal/High Spoiler

                  Mustang 2024-2025 Coverking® Black Full Vehicle Indoor Cover for Bronze Pack Convertible with Performance Pack, Pedestal/High Spoiler

                  SKU: VRR3Z19A412T

                  $469.00

                  Shipping: Ships by Aug 1
                  Pickup: Free at Dealer
                  Add to Cart
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