Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 2019-2020 Adjustable Strut Mount Kit

                  Mustang 2019-2020 Adjustable Strut Mount Kit

                  SKU: KR3Z3D008A

                  $540.00

                  Shipping: Ships by May 10
                  Pickup: Free at Dealer
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                  Super Duty 2017-2025 Black Bed Rails for 6.75' Bed

                  Super Duty 2017-2025 Black Bed Rails for 6.75' Bed

                  SKU: VHC3Z9955200C

                  $449.00

                  Shipping: Ships by May 10
                  Pickup: Free at Dealer
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                  Covercraft Front Captain's Chair Seat Covers in Gravel

                  Covercraft Front Captain's Chair Seat Covers in Gravel

                  SKU: VML3Z15600D20C

                  $289.00

                  Shipping: Ships by May 10
                  Pickup: Free at Dealer
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                  F-150 2021-2025 LED Work Light by Sound-Off Signal Light, Baja Tan Interior

                  F-150 2021-2025 LED Work Light by Sound-Off Signal Light, Baja Tan Interior

                  SKU: VML3Z13C788BB

                  $659.00

                  Shipping: More inventory coming soon
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                  Maverick 2024-2025 Illuminated Door Sill Plates

                  Maverick 2024-2025 Illuminated Door Sill Plates

                  SKU: VRL4Z99132A08A

                  $213.73

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                  F-150 2024-2025 Back-up Alarm

                  F-150 2024-2025 Back-up Alarm

                  SKU: VRL3Z14N137AB

                  $229.00

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                  Ranger 2024-2025 Air Design® Black Roof Spoiler

                  Ranger 2024-2025 Air Design® Black Roof Spoiler

                  SKU: VR1WZ26500A26B

                  $259.00

                  Mustang Coupe 2019-2023 California Special Full Car Cover

                  Mustang Coupe 2019-2023 California Special Full Car Cover

                  SKU: VKR3Z19A412C

                  $559.00

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                  Expedition 2022-2024 Gatorback Rear Pair Chrome Plate Splash Guards with Blue Ford Oval

                  Expedition 2022-2024 Gatorback Rear Pair Chrome Plate Splash Guards with Blue Ford Oval

                  SKU: VNL1Z16A550A

                  $299.00

                  Shipping: Ships by May 10
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