Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Bronco Sport 2021-2024 Neoprene Front Seat Cover for Bronco Sport Base and Big Bend Models

                  Bronco Sport 2021-2024 Neoprene Front Seat Cover for Bronco Sport Base and Big Bend Models

                  SKU: VM1PZ15600D20E

                  $289.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Sport 2021-2025 Black Platinum Door Sill Plates

                  Bronco Sport 2021-2025 Black Platinum Door Sill Plates

                  SKU: VM1PZ99132A08B

                  $119.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Fusion 2013-2020 UVS 100 Custom Sunscreen

                  Fusion 2013-2020 UVS 100 Custom Sunscreen

                  SKU: VJS7Z78519A02A

                  $109.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Transit 2023-2025 Black 2-Piece Front Tray Style Floor Liner for Use with Vinyl Flooring

                  Transit 2023-2025 Black 2-Piece Front Tray Style Floor Liner for Use with Vinyl Flooring

                  SKU: NK4Z1613086AB

                  $135.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2011-2016 Covercraft Carhartt Front Row Seat Covers 40/20/40 in Gravel

                  Super Duty 2011-2016 Covercraft Carhartt Front Row Seat Covers 40/20/40 in Gravel

                  SKU: VCC3Z25600D20A

                  $409.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty Crew Cab 2017-2022 Bright Chrome Door Sill Plates

                  Super Duty Crew Cab 2017-2022 Bright Chrome Door Sill Plates

                  SKU: VHC3Z99132A08B

                  $149.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 4Dr 2021-2025 Coverking Neoprene Front Seat Covers

                  Bronco 4Dr 2021-2025 Coverking Neoprene Front Seat Covers

                  SKU: VM2DZ15600D20C

                  $299.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2Dr 2021-2025 Coverking Neoprene Front Seat Covers

                  Bronco 2Dr 2021-2025 Coverking Neoprene Front Seat Covers

                  SKU: VM2DZ15600D20D

                  $299.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2Dr 2021-2025 Coverking Neoprene Front Seat Covers with Molle Straps in Black

                  Bronco 2Dr 2021-2025 Coverking Neoprene Front Seat Covers with Molle Straps in Black

                  SKU: VM2DZ15600D20F

                  $299.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
                  Add to Cart
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