Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Covercraft Carhartt Rear Row Seat Covers w/ Armrest 60/40 in Gravel

                  Covercraft Carhartt Rear Row Seat Covers w/ Armrest 60/40 in Gravel

                  SKU: VML3Z2663812F

                  $339.00

                  Shipping: Ships by Jun 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Transit 2015-2025 Covercraft Front Captain Seat Covers in Charcoal

                  Transit 2015-2025 Covercraft Front Captain Seat Covers in Charcoal

                  SKU: VFK4Z16600D20AA

                  $229.00

                  Shipping: Ships by Jun 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Sport 2021-2024 Covercraft Carhartt Protectice Rear Row Seat Covers 60/40 in Pebble Gray

                  Bronco Sport 2021-2024 Covercraft Carhartt Protectice Rear Row Seat Covers 60/40 in Pebble Gray

                  SKU: VM1PZ1863812A

                  $269.00

                  Shipping: Ships by Jun 6
                  Pickup: Free at Dealer
                  Add to Cart
                  EcoSport 2018-2022 Covercraft Front Row Seat Covers in Charcoal

                  EcoSport 2018-2022 Covercraft Front Row Seat Covers in Charcoal

                  SKU: VJN1Z15600D20B

                  $229.00

                  Shipping: Ships by Jun 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 4Dr 2021-2025 Coverking Neoprene Front Seat Covers with Molle Straps in Black

                  Bronco 4Dr 2021-2025 Coverking Neoprene Front Seat Covers with Molle Straps in Black

                  SKU: VM2DZ15600D20E

                  $299.00

                  Shipping: Ships by Jun 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Sport 2021-2024 Neoprene Front Seat Cover for Bronco Sport Base and Big Bend Models

                  Bronco Sport 2021-2024 Neoprene Front Seat Cover for Bronco Sport Base and Big Bend Models

                  SKU: VM1PZ15600D20E

                  $289.00

                  Shipping: Ships by Jun 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 4Dr 2021-2025 Coverking Neoprene Front Seat Covers

                  Bronco 4Dr 2021-2025 Coverking Neoprene Front Seat Covers

                  SKU: VM2DZ15600D20C

                  $299.00

                  Shipping: Ships by Jun 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty SuperCab 2017-2022 RealTree Rear Seat Covers in Green

                  Super Duty SuperCab 2017-2022 RealTree Rear Seat Covers in Green

                  SKU: VHC3Z1863812A

                  $329.00

                  Shipping: Ships by Jun 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2Dr 2021-2025 Coverking Neoprene Front Seat Covers

                  Bronco 2Dr 2021-2025 Coverking Neoprene Front Seat Covers

                  SKU: VM2DZ15600D20D

                  $299.00

                  Shipping: Ships by Jun 6
                  Pickup: Free at Dealer
                  Add to Cart
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