Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Explorer 2022-2025 Black Floor Liners 3rd Row for Vehicles with Bucket Seats

                  Explorer 2022-2025 Black Floor Liners 3rd Row for Vehicles with Bucket Seats

                  SKU: NB5Z7813086AA

                  $100.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Covercraft Front Seat Pet Barrier

                  Covercraft Front Seat Pet Barrier

                  SKU: VM1PZ78666C07A

                  $99.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Expedition 2018-2024 Rear All Weather Rubber Floor Mat for 3rd Row

                  Expedition 2018-2024 Rear All Weather Rubber Floor Mat for 3rd Row

                  SKU: JL1Z7813182AA

                  $100.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Sport 2021-2025 Stainless Steel Door Sill Plates

                  Bronco Sport 2021-2025 Stainless Steel Door Sill Plates

                  SKU: VM1PZ99132A08A

                  $99.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang Mach-E 2022-2025 Panoramic Roof Sunshade

                  Mustang Mach-E 2022-2025 Panoramic Roof Sunshade

                  SKU: VMK9Z58514A52A

                  $89.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 Reg Cab 2021-2025 Interior Cup Holder Tray

                  F-150 Reg Cab 2021-2025 Interior Cup Holder Tray

                  SKU: ML3Z1513562AB

                  $60.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger SuperCab 2019-2023 Black Platinum Door Sill Plates

                  Ranger SuperCab 2019-2023 Black Platinum Door Sill Plates

                  SKU: VKB3Z99132A08B

                  $79.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Explorer 2020-2025 All Weather Floor Mat for 3rd Row with Bench Seats

                  Explorer 2020-2025 All Weather Floor Mat for 3rd Row with Bench Seats

                  SKU: LB5Z7813182BA

                  $100.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger SuperCrew 2019-2025 Polished Stainless Steel Door Sill Plates

                  Ranger SuperCrew 2019-2025 Polished Stainless Steel Door Sill Plates

                  SKU: VKB3Z99132A08C

                  $79.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
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