Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Products for:

                  1. Accessories/
                  2. Interior

                  Interior

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                  Safety/Emergency Kits

                  Comfort and Convenience

                  Floor Mats

                  Ash or Coin Cup

                  Door Sill Plates

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                  commodities in range $0 - $50 (8)

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                  commodities in range $101 - $200 (10)

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                  12 resultsfor "Interior"

                  price Range:

                  $51 - $100

                  price Range:

                  $201 - $500
                  Clear all
                  Escape 2020-2025 4pc Floor Liner Set for Gas Engines

                  Escape 2020-2025 4pc Floor Liner Set for Gas Engines

                  SKU: LJ6Z7813300AB

                  $205.00

                  Shipping: Ships by Jun 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Soft Sided Folding Cargo Organizer

                  Ford Soft Sided Folding Cargo Organizer

                  SKU: HE5Z78115A00C

                  $90.00

                  Shipping: Ships by Jun 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Wall Charger A/C Adapter for GB-70 and GB-150 Jump Starters

                  Wall Charger A/C Adapter for GB-70 and GB-150 Jump Starters

                  SKU: VJL3Z19J323AB

                  $79.00

                  Shipping: Ships by Jun 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Escape 2020-2024 Console Vault Vehicle Safe

                  Escape 2020-2024 Console Vault Vehicle Safe

                  SKU: VLJ6Z9906202A

                  $329.00

                  Shipping: Ships by Jun 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Roadside Assistance Kit

                  Ford Roadside Assistance Kit

                  SKU: VFL3Z19F515AC

                  $59.00

                  Shipping: Ships by Jun 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Commercial Use Roadside Assistance Kit with Ford Logo

                  Commercial Use Roadside Assistance Kit with Ford Logo

                  SKU: VJL3Z19F515BA

                  $219.00

                  Shipping: Ships by Jun 21
                  Pickup: Free at Dealer
                  Add to Cart
                  NOCO GB-150 Battery Jump Start Pack

                  NOCO GB-150 Battery Jump Start Pack

                  SKU: VJL3Z10A765CS

                  $389.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Covercraft Front Seat Pet Barrier

                  Covercraft Front Seat Pet Barrier

                  SKU: VM1PZ78666C07A

                  $99.00

                  Shipping: Ships by Jun 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Escape 2024-2025 Illuminated Door Sill Plates

                  Escape 2024-2025 Illuminated Door Sill Plates

                  SKU: VRL8Z99132A08A

                  $213.73

                  Shipping: Ships by Jun 21
                  Pickup: Free at Dealer
                  Add to Cart
                  12
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