Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Super Duty 2023-2025 Air Design® Fender Flare Kit SuperBolt 4-Piece Set 8 ft Bed

                  Super Duty 2023-2025 Air Design® Fender Flare Kit SuperBolt 4-Piece Set 8 ft Bed

                  SKU: VPC3Z16268E

                  $739.00

                  Mustang Mach-E 2021-2025 Thule Clamp On Cross Bar Kit

                  Mustang Mach-E 2021-2025 Thule Clamp On Cross Bar Kit

                  SKU: VMK9Z7855100A

                  $769.00

                  Shipping: Ships by Jun 30
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024-2025 Air Design® Ranger Front Bumper Cover

                  Ranger 2024-2025 Air Design® Ranger Front Bumper Cover

                  SKU: VR1WZ17D957A

                  $539.00

                  Shipping: Ships by Jun 30
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 BestTop Soft Bed Cap for 6.5' Bed without Camera

                  F-150 2021-2025 BestTop Soft Bed Cap for 6.5' Bed without Camera

                  SKU: VML3Z99501A42R

                  $1,749.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty DRW 2023-2025 Gatorback Rear Splash Guards w/FX4 Die-Stamped Stainless Insert

                  Super Duty DRW 2023-2025 Gatorback Rear Splash Guards w/FX4 Die-Stamped Stainless Insert

                  SKU: VPC3Z16A550V

                  $649.00

                  Shipping: Ships by Jun 30
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2018-2020 Black Platinum Tailgate Applique

                  F-150 2018-2020 Black Platinum Tailgate Applique

                  SKU: VJL3Z9942528B

                  $59.00

                  Shipping: Ships by Jun 30
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Putco Bed MOLLE Panels 6.75ft Bed - R/H

                  Super Duty 2023-2025 Putco Bed MOLLE Panels 6.75ft Bed - R/H

                  SKU: VPC3Z99425B64B

                  $529.00

                  Shipping: Ships by Jun 30
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty DRW 2023-2025 Gatorback Rear Splash Guards w/Super Duty Die-Stamped Stainless Insert

                  Super Duty DRW 2023-2025 Gatorback Rear Splash Guards w/Super Duty Die-Stamped Stainless Insert

                  SKU: VPC3Z16A550T

                  $649.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Yakima Adjustable Bed Rack

                  Yakima Adjustable Bed Rack

                  SKU: VKB3Z9955100B

                  $1,468.00

                  Shipping: Ships by Jun 30
                  Pickup: Free at Dealer
                  Add to Cart
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