Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Ranger 2024-2025 Impact Heavy Duty Bed Mat

                  Ranger 2024-2025 Impact Heavy Duty Bed Mat

                  SKU: VR1WZ9900038A

                  $289.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Transit 2023-2025, Door Screen Kit for Medium Roof Models

                  Transit 2023-2025, Door Screen Kit for Medium Roof Models

                  SKU: VPK4Z61018A16A

                  $289.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Right Passengers Side Retractable Side Step

                  Super Duty 2023-2025 Right Passengers Side Retractable Side Step

                  SKU: VPC3Z17A958E

                  $449.00

                  Shipping: Ships by May 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 4Dr 2021-2025 Bronco Horse Bimini Top Black with Pink

                  Bronco 4Dr 2021-2025 Bronco Horse Bimini Top Black with Pink

                  SKU: VM2DZ54500W00N

                  $419.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2025 Visco Hood Cowl/Stripes Geometric Design

                  Bronco 2021-2025 Visco Hood Cowl/Stripes Geometric Design

                  SKU: VM2DZ6320000B

                  $289.00

                  Shipping: Ships by May 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Sport 2021-2024 Carhart Rear 60/40 w/Ctr Armrest and Underseat Storage Pebble Gray Seat Covers

                  Bronco Sport 2021-2024 Carhart Rear 60/40 w/Ctr Armrest and Underseat Storage Pebble Gray Seat Covers

                  SKU: VM1PZ1863812C

                  $389.00

                  Shipping: Ships by May 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2025 TAG Hot Pepper Red TC SnugTop Sport Bed Cap, Paint Code EA - NON-RETURNABLE

                  Maverick 2022-2025 TAG Hot Pepper Red TC SnugTop Sport Bed Cap, Paint Code EA - NON-RETURNABLE

                  SKU: VNZ6Z99501A42AC

                  $4,499.00

                  + $266.00 Installation
                  Bronco 4Dr 2021-2025 Air Design® Door Molding

                  Bronco 4Dr 2021-2025 Air Design® Door Molding

                  SKU: VM2DZ1820049A

                  $429.00

                  Shipping: Ships by May 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Hitch Kit - Gooseneck, 40,000 GTWR

                  Super Duty 2023-2025 Hitch Kit - Gooseneck, 40,000 GTWR

                  SKU: PC3Z19F503A

                  $755.00

                  Shipping: Ships by May 23
                  Pickup: Free at Dealer
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