Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Bronco 2025 Console Vault Center Console In-Vehicle Safe

                  Bronco 2025 Console Vault Center Console In-Vehicle Safe

                  SKU: VS2DZ9906202B

                  $339.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2024 Putco® Tailgate Blade Light Bar Assembly for Lightning

                  F-150 2021-2024 Putco® Tailgate Blade Light Bar Assembly for Lightning

                  SKU: VML3Z13B678D

                  $439.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 4Dr 2022-2025 Paint Protection Film Kit

                  Bronco 4Dr 2022-2025 Paint Protection Film Kit

                  SKU: VM2DZ2120000C

                  $259.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2021-2022 LED Tailgate Light Bar with Halogen Factory Lights

                  Super Duty 2021-2022 LED Tailgate Light Bar with Halogen Factory Lights

                  SKU: VMC3Z13B678A

                  $459.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2024-2025 Air Design® Gloss Black Trunk Applique Exterior Trim

                  Mustang 2024-2025 Air Design® Gloss Black Trunk Applique Exterior Trim

                  SKU: VPR3Z99425A34A

                  $379.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Invision Wireless Headphone for DVD Entertainment System

                  Invision Wireless Headphone for DVD Entertainment System

                  SKU: VDG1Z18C604A

                  $49.99

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Transit Connect 2019-2023 LWB 5pc All Weather Floor Liner Tray

                  Transit Connect 2019-2023 LWB 5pc All Weather Floor Liner Tray

                  SKU: KT1Z1713300EA

                  $205.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
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                  Thule Rack Mounted Folding Kayak Carrier

                  Thule Rack Mounted Folding Kayak Carrier

                  SKU: VM1PZ7855100D

                  $349.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
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                  Super Duty Crew Cab 2017-2022 Covercraft RealTree Rear Seat Covers w/ Armrest 60/40 in Green

                  Super Duty Crew Cab 2017-2022 Covercraft RealTree Rear Seat Covers w/ Armrest 60/40 in Green

                  SKU: VHC3Z2663812C

                  $329.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
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