Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Super Duty 2017-2025 Side Bed Storage Boxes (set of 2) for 8ft Bed

                  Super Duty 2017-2025 Side Bed Storage Boxes (set of 2) for 8ft Bed

                  SKU: PC3Z9900038B

                  $1,790.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2017 Red & Black Two Tone Body & Tailgate Stripe Kit

                  F-150 2015-2017 Red & Black Two Tone Body & Tailgate Stripe Kit

                  SKU: VFL3Z9920000S

                  $589.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Remote Start System Bi-Directional Extra Key Fob

                  Remote Start System Bi-Directional Extra Key Fob

                  SKU: DL3Z15K601A

                  $110.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2024-2025 Coverking® Full Vehicle Indoor Cover for GT Coupe, Low Spoiler, Gray with Red Front, Retro Grille

                  Mustang 2024-2025 Coverking® Full Vehicle Indoor Cover for GT Coupe, Low Spoiler, Gray with Red Front, Retro Grille

                  SKU: VRR3Z19A412C

                  $589.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty® 2023-2025 Leer Group Azure Gray T/C Cab High Bed Cap w/o Roof Rack for 8.0 Bed, Paint Code G4- NON-RETURNABLE

                  Super Duty® 2023-2025 Leer Group Azure Gray T/C Cab High Bed Cap w/o Roof Rack for 8.0 Bed, Paint Code G4- NON-RETURNABLE

                  SKU: VPC3Z99501A42FJ

                  $4,179.00

                  + $266.00 Installation
                  Super Duty 2021-2025 Power Retractable Tonneau Cover for 8.0' Bed

                  Super Duty 2021-2025 Power Retractable Tonneau Cover for 8.0' Bed

                  SKU: VMC3Z99501C29B

                  $4,089.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Expedition MAX 2022-2024 Air Design® Iconic Silver Painted Body Kit

                  Expedition MAX 2022-2024 Air Design® Iconic Silver Painted Body Kit

                  SKU: VML1Z78200B72BB

                  $1,419.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2025 Leer Group Cactus Gray Premium Low Profile Bed Cap, Paint Code NE - NON-RETURNABLE

                  Maverick 2022-2025 Leer Group Cactus Gray Premium Low Profile Bed Cap, Paint Code NE - NON-RETURNABLE

                  SKU: VPZ6Z99501A42BJ

                  $4,599.00

                  + $266.00 Installation
                  F-150 2021-2025 Leer Group Cab High Sport Bed Cap for 6.5 Bed, Avalanche Gray, Paint Code DR - NON-RETURNABLE

                  F-150 2021-2025 Leer Group Cab High Sport Bed Cap for 6.5 Bed, Avalanche Gray, Paint Code DR - NON-RETURNABLE

                  SKU: VML3Z99501A42CR

                  $4,499.00

                  + $266.00 Installation
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