Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Premium Flat Black Splash Guards with Bright Accent, Front Pair

                  Premium Flat Black Splash Guards with Bright Accent, Front Pair

                  SKU: CL3Z16A550W

                  $170.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2025 Ford TG Stamping, Opaque White Ink Spare 32 inch Tire Cover

                  Bronco 2021-2025 Ford TG Stamping, Opaque White Ink Spare 32 inch Tire Cover

                  SKU: M2DZ9945026E

                  $105.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2025 Napier Truck Tent

                  Maverick 2022-2025 Napier Truck Tent

                  SKU: VPZ6Z99000C38A

                  $279.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Yakima® Rack Mounted Kayak Carrier w/o Lock

                  Yakima® Rack Mounted Kayak Carrier w/o Lock

                  SKU: VKB3Z7855100EB

                  $209.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2022 Chrome Lettering Hood Badge

                  Super Duty 2017-2022 Chrome Lettering Hood Badge

                  SKU: VHC3Z16606A

                  $109.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 SuperCab 2012-2014 4pc Ebony Black Carpet Floor Mat Set

                  F-150 SuperCab 2012-2014 4pc Ebony Black Carpet Floor Mat Set

                  SKU: CL3Z1813300AA

                  $125.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Thule Kayak Carrier Adaptor

                  Thule Kayak Carrier Adaptor

                  SKU: VML3Z9955100D

                  $29.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Super Duty 2025-2026 Trailer Brake Controller

                  Super Duty 2025-2026 Trailer Brake Controller

                  SKU: SC3Z19H332AA

                  $155.00

                  + $140.00 Installation
                  Pickup Required
                  Pickup: Free at Dealer
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                  Mustang 2011-2012 Front Lower Fascia w/ Fog Lamps

                  Mustang 2011-2012 Front Lower Fascia w/ Fog Lamps

                  SKU: BR3Z15200AA

                  $435.00

                  Pickup Required
                  Pickup: Free at Dealer
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