Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-150 2022-2025 Putco Bed MOLLE Panels for 6.5ft Bed - Front

                  F-150 2022-2025 Putco Bed MOLLE Panels for 6.5ft Bed - Front

                  SKU: VML3Z99425B64B

                  $599.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Tow Recovery Hook

                  Tow Recovery Hook

                  SKU: 6M2Z17A954A

                  $40.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty DRW 2017-2022 Gatorback Stainless Splash Guards Rear Pair

                  Super Duty DRW 2017-2022 Gatorback Stainless Splash Guards Rear Pair

                  SKU: VHC3Z16A550X

                  $659.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2025 Safari Bar Kit

                  Bronco 2021-2025 Safari Bar Kit

                  SKU: M2DZ17D957AB

                  $630.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Leer Group Lucid Red CabHigh Sport Bed Cap for 5.5 Bed, Paint Code D4 - NON-RETURNABLE

                  F-150 2021-2025 Leer Group Lucid Red CabHigh Sport Bed Cap for 5.5 Bed, Paint Code D4 - NON-RETURNABLE

                  SKU: VML3Z99501A42BF

                  $4,499.00

                  + $266.00 Installation
                  F-150 Platinum 2015-2025 TruXedo Platinum Soft Roll Up Tonneau Cover for 8.0' Bed

                  F-150 Platinum 2015-2025 TruXedo Platinum Soft Roll Up Tonneau Cover for 8.0' Bed

                  SKU: VJL3Z99501A42F

                  $529.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2Dr 2021-2025 Sunrider Soft Vinyl Retractable Hardtop

                  Bronco 2Dr 2021-2025 Sunrider Soft Vinyl Retractable Hardtop

                  SKU: VM2DZ54501C24A

                  $1,469.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 BestTop Soft Bed Cap for 5.5' Bed without Camera

                  F-150 2021-2025 BestTop Soft Bed Cap for 5.5' Bed without Camera

                  SKU: VML3Z99501A42P

                  $1,749.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2025 Boss Cab Protector

                  Super Duty 2017-2025 Boss Cab Protector

                  SKU: VHC3Z99280D71A

                  $1,189.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
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