Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Expedition 2025 Folding Cargo Area Protector with 2nd Row Bench Seat

                  Expedition 2025 Folding Cargo Area Protector with 2nd Row Bench Seat

                  SKU: SL1Z99112A15DA

                  $590.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 Regular Cab 2015-2025 Black Aluminum 5" Step Bars

                  F-150 Regular Cab 2015-2025 Black Aluminum 5" Step Bars

                  SKU: FL3Z16450DD

                  $580.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
                  Add to Cart
                  Black Splash Guards with Stainless Steel Insert - SRW

                  Black Splash Guards with Stainless Steel Insert - SRW

                  SKU: CL3Z16A550T

                  $170.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
                  Add to Cart
                  Transit Connect SWB 2019-2020 Cargo Area Liner

                  Transit Connect SWB 2019-2020 Cargo Area Liner

                  SKU: KT1Z6111600AA

                  $170.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 SuperCrew® 2021-2025 Extended Length Step Bars for 5.5 Box

                  F-150 SuperCrew® 2021-2025 Extended Length Step Bars for 5.5 Box

                  SKU: ML3Z16450CA

                  $775.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024-2025 Bed Slide

                  Ranger 2024-2025 Bed Slide

                  SKU: VR1WZ99113C37A

                  $2,359.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2022-2025 Putco Bed MOLLE Panels for 5.5ft Bed - Front

                  F-150 2022-2025 Putco Bed MOLLE Panels for 5.5ft Bed - Front

                  SKU: VML3Z99425B64A

                  $649.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2025 LEER Space White Snug Top Sport Bed Cap for 4.5 Bed, Paint Code A3 - NON-RETURNABLE

                  Maverick 2025 LEER Space White Snug Top Sport Bed Cap for 4.5 Bed, Paint Code A3 - NON-RETURNABLE

                  SKU: VNZ6Z99501A42AS

                  $4,499.00

                  + $266.00 Installation
                  Heavy Duty Stainless Splash Guards Front or Rear Pair

                  Heavy Duty Stainless Splash Guards Front or Rear Pair

                  SKU: CL3Z16A550K

                  $170.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
                  Add to Cart
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