Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang Mach-E 2021-2025 Aeroskin Smoke Hood Deflector

                  Mustang Mach-E 2021-2025 Aeroskin Smoke Hood Deflector

                  SKU: VLJ8Z16C900A

                  $89.00

                  Shipping: Ships by May 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Putco® Black Platinum Stainless Steel Tailgate Lettering For Vehicles w/o Tailgate Applique

                  Super Duty 2023-2025 Putco® Black Platinum Stainless Steel Tailgate Lettering For Vehicles w/o Tailgate Applique

                  SKU: VPC3Z9942528A

                  $79.00

                  Shipping: Ships by May 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger SuperCrew 2019-2025 Polished Stainless Steel Door Sill Plates

                  Ranger SuperCrew 2019-2025 Polished Stainless Steel Door Sill Plates

                  SKU: VKB3Z99132A08C

                  $79.00

                  Shipping: Ships by May 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2024 Envelope Style Cargo Net

                  Mustang 2015-2024 Envelope Style Cargo Net

                  SKU: FR3Z63550A66A

                  $70.00

                  Shipping: Ships by May 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Curt Hitch Shackle Kit

                  Curt Hitch Shackle Kit

                  SKU: VLL3Z19A282A

                  $49.00

                  Shipping: Ships by May 11
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2004-2021, Exhaust Tip - Chrome, 2.75 Inch Round For 3.3L DOHC TIVCT DAMB NA Gas

                  F-150 2004-2021, Exhaust Tip - Chrome, 2.75 Inch Round For 3.3L DOHC TIVCT DAMB NA Gas

                  SKU: KL3Z5K238C

                  $50.53

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Escape 2023-2024 Lund Smoke Aeroskin Hood Protector Deflector

                  Escape 2023-2024 Lund Smoke Aeroskin Hood Protector Deflector

                  SKU: VPJ6Z16C900A

                  $99.00

                  Shipping: Ships by May 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2023 Gloss White Speed Stripe Kit

                  Mustang 2015-2023 Gloss White Speed Stripe Kit

                  SKU: VFR3Z6320000D

                  $79.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2022-2025 Charge Port Weather Kit for BEV Lightning Only

                  F-150 2022-2025 Charge Port Weather Kit for BEV Lightning Only

                  SKU: PL3Z10D802A

                  $95.00

                  Shipping: Ships by May 11
                  Dealer Pickup: Not Available
                  Add to Cart
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