Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Super Duty 2005-2023 18x8" Matte Black Wheel Kit

                  Super Duty 2005-2023 18x8" Matte Black Wheel Kit

                  SKU: M1007K1808SD

                  $1,340.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  2022-2025 TRANSIT 16"x6.5" WHEEL KIT - MATTE BLACK

                  2022-2025 TRANSIT 16"x6.5" WHEEL KIT - MATTE BLACK

                  SKU: M1007KT16MB

                  $1,855.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
                  Add to Cart
                  18" Black Machined Face Wheel Kit

                  18" Black Machined Face Wheel Kit

                  SKU: M1007KDC18X8BMF

                  $760.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  M12X1.5 BLACK SECURITY LUG NUT KIT OF 5

                  M12X1.5 BLACK SECURITY LUG NUT KIT OF 5

                  SKU: M1A043B5

                  $78.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang Mach 1 2015-2023 Handling Pack 19" X 10.5" & 19" X 11" Wheel Kit

                  Mustang Mach 1 2015-2023 Handling Pack 19" X 10.5" & 19" X 11" Wheel Kit

                  SKU: M1007KMACH1H

                  $1,595.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2025 17x8.5" Dyno Gray Wheel Kit

                  Ranger 2019-2025 17x8.5" Dyno Gray Wheel Kit

                  SKU: M1007KRGR1785OR

                  $685.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2023 22x9.5" Gloss Black Wheel

                  F-150 2021-2023 22x9.5" Gloss Black Wheel

                  SKU: M1007S2295GB

                  $515.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Ford Performance Shift Knob 6-Speed

                  Ford Performance Shift Knob 6-Speed

                  SKU: M7213M8A

                  $115.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
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                  Bronco 2021-2023 Wildtrak Bead Lock Capable Wheel Kit

                  Bronco 2021-2023 Wildtrak Bead Lock Capable Wheel Kit

                  SKU: M1007KDC1785A

                  $2,525.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
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