Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Yakima Hitch-Mounted LongArm Bed Extender

                  Yakima Hitch-Mounted LongArm Bed Extender

                  SKU: VKB3Z99286A40D

                  $279.00

                  Shipping: Ships by May 10
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2023 Smoke Chrome and Black Oval Ford Emblems

                  Ranger 2019-2023 Smoke Chrome and Black Oval Ford Emblems

                  SKU: MB3Z9942528AA

                  $170.00

                  Shipping: Ships by May 10
                  Pickup: Free at Dealer
                  Add to Cart
                  Explorer 2016-2019 Cross Bars 2pc Set

                  Explorer 2016-2019 Cross Bars 2pc Set

                  SKU: GB5Z7855100AB

                  $175.00

                  Shipping: Ships by May 10
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2022 Gatorback Splash Guards Front Pair w/ Black Ford Oval

                  Super Duty 2017-2022 Gatorback Splash Guards Front Pair w/ Black Ford Oval

                  SKU: VHC3Z16A550F

                  $369.00

                  Shipping: Ships by May 10
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 SuperCrew 2021-2025 3pc All Weather Floor Liner Tray for Carpet Floor & LUX Box

                  F-150 SuperCrew 2021-2025 3pc All Weather Floor Liner Tray for Carpet Floor & LUX Box

                  SKU: ML3Z1613300BA

                  $205.00

                  Shipping: Ships by May 10
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2025 Bed Mat for 8.0' Bed

                  Super Duty 2017-2025 Bed Mat for 8.0' Bed

                  SKU: HC3Z99112A15B

                  $210.00

                  Shipping: Ships by May 10
                  Pickup: Free at Dealer
                  Add to Cart
                  Focus 2015-2018 Black 4pc All Weather Rubber Floor Mats

                  Focus 2015-2018 Black 4pc All Weather Rubber Floor Mats

                  SKU: DM5Z5413300AC

                  $140.00

                  Shipping: Ships by May 10
                  Pickup: Free at Dealer
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                  E-Series Van 2007-2015 Side Window Air Deflectors

                  E-Series Van 2007-2015 Side Window Air Deflectors

                  SKU: VGC2Z18246A

                  $39.00

                  Shipping: Ships by May 10
                  Pickup: Free at Dealer
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                  Mustang 2015-2023 Cargo Area Liner without Subwoofer

                  Mustang 2015-2023 Cargo Area Liner without Subwoofer

                  SKU: FR3Z6111600AA

                  $130.00

                  Shipping: Ships by May 10
                  Pickup: Free at Dealer
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