Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-150 2024-2025 Back-up Alarm

                  F-150 2024-2025 Back-up Alarm

                  SKU: VRL3Z14N137AB

                  $229.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2Dr 2022-2025 Paint Protection Film Kit

                  Bronco 2Dr 2022-2025 Paint Protection Film Kit

                  SKU: VM2DZ2120000B

                  $239.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2023 Bedliner Without Power Inverter
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                  F-150 2021-2023 Bedliner Without Power Inverter

                  SKU: ML3Z9900038AA

                  $355.00

                  Pickup Required
                  Pickup: Free at Dealer
                  View details
                  Mustang 2024-2025 Dot Fade Over-the-Top Graphics for GT

                  Mustang 2024-2025 Dot Fade Over-the-Top Graphics for GT

                  SKU: PR3Z5420000EA

                  $460.00

                  Shipping: Ships by Jun 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024-2025 Air Design® Matte Black Lower Door Molding for Crew Cab

                  Ranger 2024-2025 Air Design® Matte Black Lower Door Molding for Crew Cab

                  SKU: VR1WZ1820049A

                  $389.00

                  Shipping: Ships by Jun 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2025 Oxford White Passenger Assist Handle

                  Bronco 2021-2025 Oxford White Passenger Assist Handle

                  SKU: S2DZ78044E42AD

                  $240.00

                  Shipping: Ships by Jun 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Explorer 2020-2025 Gatorback Black Ford Logo Splash Guards Front Pair

                  Explorer 2020-2025 Gatorback Black Ford Logo Splash Guards Front Pair

                  SKU: VLB5Z16A550A

                  $279.00

                  Shipping: Ships by Jun 23
                  Pickup: Free at Dealer
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                  Ranger 2024 In-Vehicle Safe, Floor Vault

                  Ranger 2024 In-Vehicle Safe, Floor Vault

                  SKU: VR1WZ9906202B

                  $469.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Bronco 2025 Black Passenger Assist Handle

                  Bronco 2025 Black Passenger Assist Handle

                  SKU: S2DZ78044E42AC

                  $210.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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