Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Expedition EL 2020-2024 Cargo Area Liner

                  Expedition EL 2020-2024 Cargo Area Liner

                  SKU: LL1Z6111600BA

                  $170.00

                  Shipping: Ships by Jun 23
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Smoke Hood Deflector

                  F-150 2021-2025 Smoke Hood Deflector

                  SKU: ML3Z16C900A

                  $115.00

                  Shipping: Ships by Jun 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2025 Bronco Logo 32-inch Spare Tire Cover

                  Bronco 2021-2025 Bronco Logo 32-inch Spare Tire Cover

                  SKU: M2DZ9945026A

                  $105.00

                  Shipping: Ships by Jun 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024-2025 All-Weather Floor Liners

                  Ranger 2024-2025 All-Weather Floor Liners

                  SKU: R1WZ1613086AA

                  $195.00

                  Shipping: Ships by Jun 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2025 Bronco 66, Opaque White Ink Spare 32inch Tire Cover

                  Bronco 2021-2025 Bronco 66, Opaque White Ink Spare 32inch Tire Cover

                  SKU: M2DZ9945026B

                  $105.00

                  Shipping: Ships by Jun 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 3pc Tray Style Floor Liner for Carpet Flooring

                  Super Duty 2023-2025 3pc Tray Style Floor Liner for Carpet Flooring

                  SKU: PC3Z2613300BA

                  $195.00

                  Shipping: Ships by Jun 23
                  Pickup: Free at Dealer
                  Add to Cart
                  McGard Tailgate Lock

                  McGard Tailgate Lock

                  SKU: VFL3Z18168B

                  $29.00

                  Shipping: Ships by Jun 23
                  Pickup: Free at Dealer
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                  Bronco 2021-2025 UVS100 Custom Sunscreen

                  Bronco 2021-2025 UVS100 Custom Sunscreen

                  SKU: VM2DZ78519A02A

                  $109.00

                  Shipping: Ships by Jun 23
                  Pickup: Free at Dealer
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                  F-150 Reg Cab 2021-2025 Front 2pc All Weather Floor Liner Tray for Vinyl Floor

                  F-150 Reg Cab 2021-2025 Front 2pc All Weather Floor Liner Tray for Vinyl Floor

                  SKU: ML3Z1513086CA

                  $140.00

                  Shipping: Ships by Jun 23
                  Pickup: Free at Dealer
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