Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Yakima Hitch Mounted Tilting Bicycle Rack for 4 Bikes

                  Yakima Hitch Mounted Tilting Bicycle Rack for 4 Bikes

                  SKU: VKB3Z7855100P

                  $499.00

                  Shipping: Ships by May 15
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2023 Sportliner Bedlinerfor 6.0' Bed

                  Ranger 2019-2023 Sportliner Bedlinerfor 6.0' Bed

                  SKU: VKB3Z9900038B

                  $479.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024-2025 Cargo Management System - Rails and Cleat Tie Down Kit

                  Ranger 2024-2025 Cargo Management System - Rails and Cleat Tie Down Kit

                  SKU: R1WZ9955200A

                  $445.00

                  Shipping: Ships by May 15
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2023 Covercraft Carhartt Protective Front Captain's Chair Seat Covers in Gravel

                  Ranger 2019-2023 Covercraft Carhartt Protective Front Captain's Chair Seat Covers in Gravel

                  SKU: VKB3Z15600D20A

                  $299.00

                  Shipping: Ships by May 15
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2023 Tailgate Damper Cartridge

                  Ranger 2019-2023 Tailgate Damper Cartridge

                  SKU: VKB3Z99406A10A

                  $50.00

                  Shipping: Ships by May 15
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2023 Air Design® Satin Black Hood Scoop

                  Ranger 2019-2023 Air Design® Satin Black Hood Scoop

                  SKU: VKL5Z16C630A

                  $399.00

                  Shipping: Ships by May 15
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024-2025 UnderCover Driver's Side Pivot Storage Box

                  Ranger 2024-2025 UnderCover Driver's Side Pivot Storage Box

                  SKU: VRB3Z17N004A

                  $239.00

                  Shipping: Ships by May 15
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024-2025 Air Design® Matte Black Front Fender Vent Exterior Trim

                  Ranger 2024-2025 Air Design® Matte Black Front Fender Vent Exterior Trim

                  SKU: VR1WZ16228A

                  $209.00

                  Shipping: Ships by May 15
                  Pickup: Free at Dealer
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                  Ranger 2024-2025 Covercraft® Charcoal Twill Front Captains Chair Seat Cover

                  Ranger 2024-2025 Covercraft® Charcoal Twill Front Captains Chair Seat Cover

                  SKU: VR1WZ15600D20A

                  $249.00

                  Shipping: Ships by May 15
                  Pickup: Free at Dealer
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