Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Ranger 2024-2025 CabHigh Cap - Commercial for 5ft Bed

                  Ranger 2024-2025 CabHigh Cap - Commercial for 5ft Bed

                  SKU: VR1WZ99501A42W

                  $4,949.00

                  Ranger 2024-2025 Crew Cab Stainless Steel Step Bar Filler

                  Ranger 2024-2025 Crew Cab Stainless Steel Step Bar Filler

                  SKU: VR1WZ99200A20A

                  $579.00

                  Shipping: Ships by May 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2023 Extang Soft Folding Bed Cover 5ft Bed

                  Ranger 2023 Extang Soft Folding Bed Cover 5ft Bed

                  SKU: VKB3Z99501A42AE

                  $619.00

                  Shipping: Ships by May 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Overland 270 Degree Driver's Side Awning

                  Overland 270 Degree Driver's Side Awning

                  SKU: VNB3Z99000C38A

                  $1,169.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2023 XLP Premium Soft Roll Up Tonneau Cover for 5.0' Bed

                  Ranger 2019-2023 XLP Premium Soft Roll Up Tonneau Cover for 5.0' Bed

                  SKU: VKB3Z99501A42LB

                  $579.00

                  Shipping: Ships by May 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2023 Air Design® Satin Black Fender Vents

                  Ranger 2019-2023 Air Design® Satin Black Fender Vents

                  SKU: VKL5Z16228A

                  $179.00

                  Shipping: Ships by May 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2023 Soft Collapsible Bed Cap for 6.0' Bed - NON-RETURNABLE

                  Ranger 2019-2023 Soft Collapsible Bed Cap for 6.0' Bed - NON-RETURNABLE

                  SKU: VKB3Z99501A42U

                  $1,039.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024-2025 Lund™ Black Textured Aeroskin II™ Hood Protector Deflector

                  Ranger 2024-2025 Lund™ Black Textured Aeroskin II™ Hood Protector Deflector

                  SKU: VR1WZ16C900C

                  $119.00

                  Shipping: Ships by May 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Black Painted Rectangular 5 inch Step Bars

                  Black Painted Rectangular 5 inch Step Bars

                  SKU: R1WZ16450D

                  $725.00

                  Shipping: Ships by May 7
                  Pickup: Free at Dealer
                  Add to Cart
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