Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Ranger SuperCab 2019 4pc Premium Black Carpet Floor Mat Set

                  Ranger SuperCab 2019 4pc Premium Black Carpet Floor Mat Set

                  SKU: KB3Z2113300BA

                  $125.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  NOCO GB-50 Battery Jump Start Pack

                  NOCO GB-50 Battery Jump Start Pack

                  SKU: VJL3Z10A765DS

                  $199.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Thule Canoe Carrier for Roof Racks

                  Thule Canoe Carrier for Roof Racks

                  SKU: VKB3Z7855100W

                  $199.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2023 Black with Ford Logo Front Pair Heavy Duty (flat) Splash Guard

                  Ranger 2019-2023 Black with Ford Logo Front Pair Heavy Duty (flat) Splash Guard

                  SKU: KB3Z16A550CB

                  $105.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2023 Smoke Chrome and Black Oval Ford Emblems

                  Ranger 2019-2023 Smoke Chrome and Black Oval Ford Emblems

                  SKU: MB3Z9942528AA

                  $170.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2025 SuperCrew Smoke Low Profile Side Window Deflectors

                  Ranger 2019-2025 SuperCrew Smoke Low Profile Side Window Deflectors

                  SKU: VPB3Z18246A

                  $109.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2023 Aeroskin® Hood Protector, Chrome by Husky Liners®

                  Ranger 2019-2023 Aeroskin® Hood Protector, Chrome by Husky Liners®

                  SKU: VKB3Z16C900C

                  $189.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Off-Road Assistance Kit With Ford Logo

                  Off-Road Assistance Kit With Ford Logo

                  SKU: VNK4Z19F515A

                  $199.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024-2025 Cover King® Black Front NeoSupreme Protective Captain’s Chair Seat Covers for XL & XLT

                  Ranger 2024-2025 Cover King® Black Front NeoSupreme Protective Captain’s Chair Seat Covers for XL & XLT

                  SKU: VR1WZ15600D20C

                  $189.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
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