Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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46 results

Remote Start System Bi-Directional Antenna Kit

Remote Start System Bi-Directional Antenna Kit

SKU: DL3Z15603C

$80.00

Shipping: Ships by March 20

Pickup: Free at Dealer

Add to Cart

Thule Hitch Mounted Tilting Bike Carrier

Thule Hitch Mounted Tilting Bike Carrier

SKU: VPL2Z7855100A

$869.00

Shipping: Ships by March 20

Pickup: Free at Dealer

Add to Cart

Fusion 2013-2020 Matte Black Body Side Stripe Kit

Fusion 2013-2020 Matte Black Body Side Stripe Kit

SKU: VFS7Z6320000A

$99.00

Shipping: Ships by March 20

Pickup: Free at Dealer

Add to Cart

Thule Canoe Carrier for Roof Racks

Thule Canoe Carrier for Roof Racks

SKU: VKB3Z7855100W

$199.00

Shipping: Ships by March 20

Pickup: Free at Dealer

Add to Cart

Fusion 2013-2020 Side Window Air Deflectors

Fusion 2013-2020 Side Window Air Deflectors

SKU: VKS7Z18246A

$89.00

Shipping: Ships by March 20

Pickup: Free at Dealer

Add to Cart

Remote Start System Long Range One Way Key Fob

Remote Start System Long Range One Way Key Fob

SKU: DS7Z15K601F

$60.00

Shipping: Ships by March 20

Pickup: Free at Dealer

Add to Cart

Zinc-Plated Wheel Locks for Hidden Lugs

Zinc-Plated Wheel Locks for Hidden Lugs

SKU: F3SZ1A043A

$70.00

Shipping: Ships by March 20

Pickup: Free at Dealer

Add to Cart

Fusion 2013-2020 Molded Splash Guards Front Pair

Fusion 2013-2020 Molded Splash Guards Front Pair

SKU: DS7Z16A550AA

$60.00

Shipping: Ships by March 20

Pickup: Free at Dealer

Add to Cart

Ford Soft Sided Folding Cargo Organizer

Ford Soft Sided Folding Cargo Organizer

SKU: HE5Z78115A00C

$90.00

Shipping: Ships by March 20

Pickup: Free at Dealer

Add to Cart

...

28 - 36 of 46 results