Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Products for:

                  1. Accessories

                  Accessories

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                  Number of Black commodities (1)

                  Number of Blue commodities (1)

                  Number of Gray commodities (1)

                  Number of Genuine Ford Accessory commodities (13)

                  Number of Ford Performance commodities (2)

                  Number of Husky Liners commodities (1)

                  commodities in range $0 - $50 (8)

                  commodities in range $51 - $100 (11)

                  commodities in range $101 - $200 (22)

                  commodities in range $201 - $500 (8)

                  commodities in range $501 - Above (4)

                  Number of Accessories commodities (17)

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                  19 results

                  price Range:

                  $0 - $50

                  price Range:

                  $51 - $100
                  Clear all
                  Black Flat Splash Guards Front Pair

                  Black Flat Splash Guards Front Pair

                  SKU: F6AZ16A550AA

                  $35.00

                  Shipping: Ships by Sep 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Remote Start System Long Range One Way Key Fob

                  Remote Start System Long Range One Way Key Fob

                  SKU: DS7Z15K601F

                  $60.00

                  Shipping: Ships by Sep 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Focus 2012-2018 Side Window Deflectors - Low Profile, Smoke by Husky Liners®

                  Focus 2012-2018 Side Window Deflectors - Low Profile, Smoke by Husky Liners®

                  SKU: VGM5Z18246A

                  $79.00

                  Shipping: Ships by Sep 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Chrome Plated Wheel Locks For Exposed Lugs

                  Chrome Plated Wheel Locks For Exposed Lugs

                  SKU: F6SZ1A043AA

                  $70.00

                  Shipping: Ships by Sep 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Focus 2012-2018 4Dr Molded Splash Guards Rear Pair

                  Focus 2012-2018 4Dr Molded Splash Guards Rear Pair

                  SKU: BM5Z16A550B

                  $60.00

                  Shipping: Ships by Sep 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Focus 2012-2018 5Dr Molded Splash Guards Rear Pair

                  Focus 2012-2018 5Dr Molded Splash Guards Rear Pair

                  SKU: BM5Z16A550A

                  $60.00

                  Shipping: Ships by Sep 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Remote Start System Bi-Directional Antenna Kit

                  Remote Start System Bi-Directional Antenna Kit

                  SKU: DL3Z15603C

                  $85.00

                  Shipping: Ships by Sep 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Zinc-Plated Wheel Locks for Hidden Lugs

                  Zinc-Plated Wheel Locks for Hidden Lugs

                  SKU: F3SZ1A043A

                  $70.00

                  Shipping: Ships by Sep 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Focus 2015-2018 Rear Bumper Protector

                  Focus 2015-2018 Rear Bumper Protector

                  SKU: F1EZ17B807AA

                  $100.00

                  Shipping: Ships by Sep 20
                  Pickup: Free at Dealer
                  Add to Cart
                  123
                  10 - 18 of 19 results