Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  SuperCab & SuperCrew Black Platinum Stainless Steel B-Pillar Trim for Vehicles with Factory Keypad

                  SuperCab & SuperCrew Black Platinum Stainless Steel B-Pillar Trim for Vehicles with Factory Keypad

                  SKU: VFL3Z9920554D

                  $199.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Bushwacker Black OE Style 4-Piece Fender Flare Kit

                  Super Duty 2023-2025 Bushwacker Black OE Style 4-Piece Fender Flare Kit

                  SKU: VPC3Z16268D

                  $519.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
                  Add to Cart
                  Thule Canoe Carrier for Roof Racks

                  Thule Canoe Carrier for Roof Racks

                  SKU: VKB3Z7855100W

                  $199.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
                  Add to Cart
                  Yakima Hitch Mounted Tilting Bike Carrier

                  Yakima Hitch Mounted Tilting Bike Carrier

                  SKU: VR2DZ7855100A

                  $939.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty® 2023-2025 Leer Group Carbonized Gray Cab High Bed Cap w/o Roof Rack for 8.0 Bed, Paint Code M7 - NON-RETURNABLE

                  Super Duty® 2023-2025 Leer Group Carbonized Gray Cab High Bed Cap w/o Roof Rack for 8.0 Bed, Paint Code M7 - NON-RETURNABLE

                  SKU: VPC3Z99501A42FH

                  $4,179.00+ $266.00 Installation

                  Super Duty Platinum 2017-2025 TruXedo XLP Premium Soft Roll Up Tonneau Cover for 6.75' Bed

                  Super Duty Platinum 2017-2025 TruXedo XLP Premium Soft Roll Up Tonneau Cover for 6.75' Bed

                  SKU: VJC3Z99501A42A

                  $599.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  SuperCab & SuperCrew Bright Stainless Steel B-Pillar Trim for Vehicles without Factory Keypad

                  SuperCab & SuperCrew Bright Stainless Steel B-Pillar Trim for Vehicles without Factory Keypad

                  SKU: VFL3Z9920554G

                  $159.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Putco Bed MOLLE Panels 6.75ft Bed - Front

                  Super Duty 2023-2025 Putco Bed MOLLE Panels 6.75ft Bed - Front

                  SKU: VPC3Z99425B64C

                  $599.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
                  Add to Cart
                  Gunmetal Stainless Steel Platinum Lettering Tailgate Badge

                  Gunmetal Stainless Steel Platinum Lettering Tailgate Badge

                  SKU: VHC3Z9942528A

                  $129.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
                  Add to Cart
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