Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Invision Wireless Headphone for DVD Entertainment System

                  Invision Wireless Headphone for DVD Entertainment System

                  SKU: VDG1Z18C604A

                  $49.99

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Putco® Black Platinum Stainless Steel Door Sill Plates 2pc Kit

                  Super Duty 2023-2025 Putco® Black Platinum Stainless Steel Door Sill Plates 2pc Kit

                  SKU: VPC3Z99132A08A

                  $99.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2025 Zinc Plated Wheel Locks for Hidden Lugs

                  Super Duty 2017-2025 Zinc Plated Wheel Locks for Hidden Lugs

                  SKU: HC3Z1A043B

                  $70.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2022 Molded Rear Pair Splash Guards for SRW with Wheel Lip Moldings

                  Super Duty 2017-2022 Molded Rear Pair Splash Guards for SRW with Wheel Lip Moldings

                  SKU: HC3Z16A550DC

                  $60.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  VOXX IR Headphones for Portable RSE, X-Premium

                  VOXX IR Headphones for Portable RSE, X-Premium

                  SKU: VM1PZ18C604A

                  $49.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Regular Cab Low Profile Smoke Side Window Deflectors - 2 Piece Set

                  Regular Cab Low Profile Smoke Side Window Deflectors - 2 Piece Set

                  SKU: VML3Z18246M

                  $79.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  VOXX Stanchion Mount for Portable RSE, X-Premium

                  VOXX Stanchion Mount for Portable RSE, X-Premium

                  SKU: VM1PZ99519K22A

                  $49.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2022 Matte Black Hood Lettering

                  Super Duty 2017-2022 Matte Black Hood Lettering

                  SKU: VPC3Z9942528GB

                  $59.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Matte Black Tailgate Lettering

                  Super Duty 2023-2025 Matte Black Tailgate Lettering

                  SKU: VPC3Z9942528HB

                  $99.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
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