Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Commercial Use Roadside Assistance Kit with Ford Logo

                  Commercial Use Roadside Assistance Kit with Ford Logo

                  SKU: VJL3Z19F515BA

                  $219.00

                  Shipping: Ships by May 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2025 Impact Bed Mat for 8.0' Bed

                  Super Duty 2017-2025 Impact Bed Mat for 8.0' Bed

                  SKU: VHC3Z99112A15B

                  $279.00

                  Shipping: Ships by May 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2011-2025 5th Wheel Rail Mount Adaptor Kit

                  Super Duty 2011-2025 5th Wheel Rail Mount Adaptor Kit

                  SKU: BC3Z19H282A

                  $500.00

                  Shipping: Ships by May 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Trailer Mounted Camera Kit

                  Super Duty 2023-2025 Trailer Mounted Camera Kit

                  SKU: PC3Z19G490C

                  $390.00

                  Shipping: Ships by May 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Drop-in Bedliner for 8.0 Bed, Includes Tailgate Liner

                  Super Duty 2023-2025 Drop-in Bedliner for 8.0 Bed, Includes Tailgate Liner

                  SKU: PC3Z9900038BA

                  $425.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Lighted Ford Oval Front LED without Front Camera

                  Super Duty 2023-2025 Lighted Ford Oval Front LED without Front Camera

                  SKU: VMC3Z8A224B

                  $309.00

                  Shipping: Ships by May 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Front Lighted Ford Oval Halogen for Vehicles with Front Camera

                  Super Duty 2023-2025 Front Lighted Ford Oval Halogen for Vehicles with Front Camera

                  SKU: VPC3Z8A224C

                  $309.00

                  Shipping: Ships by May 7
                  Pickup: Free at Dealer
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                  Covercraft Carhartt RealTree Xtra Rear Row 60/40 Seat Covers in Green Camo

                  Covercraft Carhartt RealTree Xtra Rear Row 60/40 Seat Covers in Green Camo

                  SKU: VML3Z2663812H

                  $399.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Covercraft Front Captain's Chair Seat Covers in Charcoal

                  Covercraft Front Captain's Chair Seat Covers in Charcoal

                  SKU: VML3Z15600D20D

                  $239.00

                  Shipping: Ships by May 7
                  Pickup: Free at Dealer
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