Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Super Duty SuperCab SRW 2017-2022 Chrome Body Side & Bed Molding for 8.0' Bed

                  Super Duty SuperCab SRW 2017-2022 Chrome Body Side & Bed Molding for 8.0' Bed

                  SKU: VHC3Z9910146C

                  $459.00

                  Shipping: Ships by Jun 16
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2023 Lighted Ford Oval, Front, Halogen & LED Reflector, for Vehicles with Front Camera

                  F-150 2023 Lighted Ford Oval, Front, Halogen & LED Reflector, for Vehicles with Front Camera

                  SKU: VML3Z8A224F

                  $289.00

                  Shipping: Ships by Jun 16
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2024-2025 Black/Gray Over-the-Top Graphics for GT with Spoiler

                  Mustang 2024-2025 Black/Gray Over-the-Top Graphics for GT with Spoiler

                  SKU: PR3Z5420000BA

                  $460.00

                  Shipping: Ships by Jun 16
                  Pickup: Free at Dealer
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                  Bronco 2Dr 2021-2024 Trail Armor Rocker Panels

                  Bronco 2Dr 2021-2024 Trail Armor Rocker Panels

                  SKU: VM2DZ1613208B

                  $259.00

                  Shipping: Ships by Jun 16
                  Pickup: Free at Dealer
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                  Focus 2015-2018 Matte Black Over The Top Dual Stripe Kit

                  Focus 2015-2018 Matte Black Over The Top Dual Stripe Kit

                  SKU: VGM5Z6320000C

                  $359.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  F-150 2015-2020 Gatorback FX4 Black Decal Splash Guards Front Pair

                  F-150 2015-2020 Gatorback FX4 Black Decal Splash Guards Front Pair

                  SKU: VHL3Z16A550F

                  $309.00

                  Shipping: Ships by Jun 16
                  Pickup: Free at Dealer
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                  Mustang 2017-2023 Air Design® Oxford White Side Quarter Window Scoop

                  Mustang 2017-2023 Air Design® Oxford White Side Quarter Window Scoop

                  SKU: VHR3Z63280B10AH

                  $269.00

                  Shipping: Ships by Jun 16
                  Pickup: Free at Dealer
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                  F-150 2015-2020 Gatorback Black Decal Splash Guards Front Pair

                  F-150 2015-2020 Gatorback Black Decal Splash Guards Front Pair

                  SKU: VHL3Z16A550A

                  $309.00

                  Shipping: Ships by Jun 16
                  Pickup: Free at Dealer
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                  Mustang 2021-2023 Red & White Full Vehicle Cover for High Wing Models

                  Mustang 2021-2023 Red & White Full Vehicle Cover for High Wing Models

                  SKU: VMR3Z19A412F

                  $299.00

                  Shipping: Ships by Jun 16
                  Pickup: Free at Dealer
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