Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 2015-2023 Noah Style Convertible Full Vehicle Cover

                  Mustang 2015-2023 Noah Style Convertible Full Vehicle Cover

                  SKU: VFR3Z19A412D

                  $289.00

                  Shipping: Ships by Jun 14
                  Pickup: Free at Dealer
                  Add to Cart
                  Escape 2024 Graphics Kit, Cool Silver Side Stripes

                  Escape 2024 Graphics Kit, Cool Silver Side Stripes

                  SKU: PJ6Z5420000AB

                  $310.00

                  Shipping: Ships by Jun 14
                  Pickup: Free at Dealer
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                  Super Duty 2017-2022 Gatorback FX4 Splash Guards Front Pair

                  Super Duty 2017-2022 Gatorback FX4 Splash Guards Front Pair

                  SKU: VHC3Z16A550K

                  $369.00

                  Shipping: Ships by Jun 14
                  Pickup: Free at Dealer
                  Add to Cart
                  Transit Connect SWB Wagon 2014-2023 Side Window Air Deflectors 4-Piece Set

                  Transit Connect SWB Wagon 2014-2023 Side Window Air Deflectors 4-Piece Set

                  SKU: VGT1Z18246A

                  $89.00

                  Shipping: Ships by Jun 14
                  Pickup: Free at Dealer
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                  Ranger 2024-2025 Paint Protection Film Kit

                  Ranger 2024-2025 Paint Protection Film Kit

                  SKU: VR1WZ2120000A

                  $399.00

                  Shipping: Ships by Jun 14
                  Pickup: Free at Dealer
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                  Mustang 2020-2023 Air Design® Lucid Red Quarter Window Louvers

                  Mustang 2020-2023 Air Design® Lucid Red Quarter Window Louvers

                  SKU: VKR3Z63280B10CD

                  $269.00

                  Shipping: Ships by Jun 14
                  Pickup: Free at Dealer
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                  Super Duty 2017-2022 Gatorback Stainless Splash Guards Rear Pair

                  Super Duty 2017-2022 Gatorback Stainless Splash Guards Rear Pair

                  SKU: VHC3Z16A550R

                  $369.00

                  Shipping: Ships by Jun 14
                  Pickup: Free at Dealer
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                  Ranger SuperCab 2019-2023 Lund Fender Flares

                  Ranger SuperCab 2019-2023 Lund Fender Flares

                  SKU: VKB3Z16268E

                  $489.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  Bronco 2Dr 2021-2025 Bronco Script Bimini Top Black with Pink

                  Bronco 2Dr 2021-2025 Bronco Script Bimini Top Black with Pink

                  SKU: VM2DZ54500W00K

                  $419.00

                  Shipping: Ships by Jun 14
                  Pickup: Free at Dealer
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