Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang Mach-E 2021-2025 Matte Black Sport Stripe Kit

                  Mustang Mach-E 2021-2025 Matte Black Sport Stripe Kit

                  SKU: VMK9Z6320000A

                  $259.00

                  Shipping: Ships by May 22
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 SuperCrew 2021-2025 Black Platinum Body Side Molding for 5.5' Bed

                  F-150 SuperCrew 2021-2025 Black Platinum Body Side Molding for 5.5' Bed

                  SKU: VML3Z9910146E

                  $629.00

                  Shipping: Ships by May 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger SuperCab 2019-2023 Lund Fender Flares

                  Ranger SuperCab 2019-2023 Lund Fender Flares

                  SKU: VKB3Z16268E

                  $489.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Escape 2007 Trailer Hitch Assembly 1 1/4" Receiver

                  Escape 2007 Trailer Hitch Assembly 1 1/4" Receiver

                  SKU: 5L8Z19D520AA

                  $325.00

                  Shipping: Ships by May 22
                  Pickup: Free at Dealer
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                  Thule Cross Bars for Factory Roof Rails

                  Thule Cross Bars for Factory Roof Rails

                  SKU: VFT4Z7855100A

                  $769.00

                  Shipping: Ships by May 22
                  Pickup: Free at Dealer
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                  Super Duty SuperCab SRW 2017-2022 Chrome Body Side & Bed Molding for 8.0' Bed

                  Super Duty SuperCab SRW 2017-2022 Chrome Body Side & Bed Molding for 8.0' Bed

                  SKU: VHC3Z9910146C

                  $459.00

                  Shipping: Ships by May 22
                  Pickup: Free at Dealer
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                  F-150 2023 Lighted Ford Oval, Front, Halogen & LED Reflector, for Vehicles with Front Camera

                  F-150 2023 Lighted Ford Oval, Front, Halogen & LED Reflector, for Vehicles with Front Camera

                  SKU: VML3Z8A224F

                  $289.00

                  Shipping: Ships by May 22
                  Pickup: Free at Dealer
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                  Bronco Sport 2021-2025 Paint Protection Film Kit

                  Bronco Sport 2021-2025 Paint Protection Film Kit

                  SKU: VL1PZ2120000A

                  $399.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  Mustang 2017-2023 Air Design® Oxford White Side Quarter Window Scoop

                  Mustang 2017-2023 Air Design® Oxford White Side Quarter Window Scoop

                  SKU: VHR3Z63280B10AH

                  $269.00

                  Shipping: Ships by May 22
                  Pickup: Free at Dealer
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