Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Ranger 2024 Splash Guard - Heavy Duty (flat), Rear Pair, Black with Bright Accent

                  Ranger 2024 Splash Guard - Heavy Duty (flat), Rear Pair, Black with Bright Accent

                  SKU: KB3Z16A550M

                  $140.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Gunmetal Platinum Lettering Tailgate Badge

                  F-150 2021-2025 Gunmetal Platinum Lettering Tailgate Badge

                  SKU: VML3Z9942528C

                  $129.00

                  Shipping: Ships by Jun 4
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2020 Gloss White Body Side Tri-Bar Stripe Kit

                  F-150 2015-2020 Gloss White Body Side Tri-Bar Stripe Kit

                  SKU: VGL3Z9920000C

                  $179.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Putco Black Platinum Stainless Steel Tailgate Trim Kit

                  Super Duty 2023-2025 Putco Black Platinum Stainless Steel Tailgate Trim Kit

                  SKU: VPC3Z99290D90B

                  $159.00

                  Shipping: Ships by Jun 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2020 Black Premium Flat Front Pair Splash Guards with Ford Logo

                  Ranger 2019-2020 Black Premium Flat Front Pair Splash Guards with Ford Logo

                  SKU: KB3Z16A550J

                  $110.00

                  Shipping: Ships by Jun 4
                  Pickup: Free at Dealer
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                  Lund™ Chrome Aeroskin™ Hood Protector Deflector

                  Lund™ Chrome Aeroskin™ Hood Protector Deflector

                  SKU: VR1WZ16C900B

                  $189.00

                  Shipping: Ships by Jun 4
                  Pickup: Free at Dealer
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                  F-150 2009-2010 Trailer Hitch Wiring Harness w/ Reverse Park Aid

                  F-150 2009-2010 Trailer Hitch Wiring Harness w/ Reverse Park Aid

                  SKU: 9L3Z15A416B

                  $105.00

                  Shipping: Ships by Jun 4
                  Pickup: Free at Dealer
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                  Maverick 2022-2025 Visco Matte Black Hood Cowl Stripes

                  Maverick 2022-2025 Visco Matte Black Hood Cowl Stripes

                  SKU: VNZ6Z6320000C

                  $129.00

                  Shipping: Ships by Jun 4
                  Pickup: Free at Dealer
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                  Reg Cab Bright Stainless Steel B-Pillar Trim for Vehicles without Factory Keypad

                  Reg Cab Bright Stainless Steel B-Pillar Trim for Vehicles without Factory Keypad

                  SKU: VFL3Z9920554E

                  $129.00

                  Shipping: Ships by Jun 4
                  Pickup: Free at Dealer
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