Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Super Duty 2011-2025 5th Wheel 35,000 lbs. Hitch Kit For 8.0' Bed Only

                  Super Duty 2011-2025 5th Wheel 35,000 lbs. Hitch Kit For 8.0' Bed Only

                  SKU: PC3Z19D520B

                  $2,330.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2023 Trailer Tow Mirrors - Black - Fits Vehicles With Factory Power Mirrors, Manual Telescope, Manual Fold, No BLIS, No 360 Camera

                  F-150 2021-2023 Trailer Tow Mirrors - Black - Fits Vehicles With Factory Power Mirrors, Manual Telescope, Manual Fold, No BLIS, No 360 Camera

                  SKU: ML3Z17696AA

                  $880.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 4DR 2023-2025 On-Board Door Storage Bags

                  Bronco 4DR 2023-2025 On-Board Door Storage Bags

                  SKU: P2DZ10C744A

                  $675.00

                  Shipping: Ships by May 18
                  Dealer Pickup: Not Available
                  Add to Cart
                  F-150 SuperCrew® 2021-2025 Extended Length Step Bars for 6.5 Box

                  F-150 SuperCrew® 2021-2025 Extended Length Step Bars for 6.5 Box

                  SKU: ML3Z16450EA

                  $1,005.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 SuperCab Extended Length Step Bars

                  F-150 2021-2025 SuperCab Extended Length Step Bars

                  SKU: ML3Z16450DA

                  $980.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Yakima® X-Large Rack-Mounted Cargo Basket w/o Net

                  Yakima® X-Large Rack-Mounted Cargo Basket w/o Net

                  SKU: VKB3Z7855100AD

                  $709.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
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                  F-150 SuperCab 2021-2025 6" Chromed Aluminum Angular Step Bar

                  F-150 SuperCab 2021-2025 6" Chromed Aluminum Angular Step Bar

                  SKU: ML3Z16450BA

                  $880.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
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                  Escape 2020-2024 Yakima Clamp-On Cross Bars for Naked Roof

                  Escape 2020-2024 Yakima Clamp-On Cross Bars for Naked Roof

                  SKU: VLJ6Z7855100A

                  $909.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
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                  Thule Lift Assist Kayak Carrier

                  Thule Lift Assist Kayak Carrier

                  SKU: VKB3Z7855100Z

                  $959.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
                  Add to Cart
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