Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Super Duty 2017-2022 Air Design® Tailgate Spoiler

                  Super Duty 2017-2022 Air Design® Tailgate Spoiler

                  SKU: VHC3Z9944210A

                  $299.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Sport 2021-2025 Gatorback Heavy Duty Splash Guards Front Pair

                  Bronco Sport 2021-2025 Gatorback Heavy Duty Splash Guards Front Pair

                  SKU: VM1PZ16A550A

                  $299.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2023 Black Platinum Stainless Steel Tailgate Lettering

                  Ranger 2019-2023 Black Platinum Stainless Steel Tailgate Lettering

                  SKU: VKB3Z9942528B

                  $79.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024 Splash Guard - Heavy Duty (flat), Rear Pair, Black with Ford Logo

                  Ranger 2024 Splash Guard - Heavy Duty (flat), Rear Pair, Black with Ford Logo

                  SKU: KB3Z16A550N

                  $95.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2025 VISCO Custom Graphics Blackout Package Hood Cowl and Stripe for 2-Door

                  Bronco 2021-2025 VISCO Custom Graphics Blackout Package Hood Cowl and Stripe for 2-Door

                  SKU: VM2DZ6320000D

                  $179.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2024-2025 Air Design® Gloss Black Rear Deck Spoiler for Coupe Only

                  Mustang 2024-2025 Air Design® Gloss Black Rear Deck Spoiler for Coupe Only

                  SKU: VPR3Z6344210A

                  $379.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Regular Cab Low Profile Smoke Side Window Deflectors - 2 Piece Set

                  Regular Cab Low Profile Smoke Side Window Deflectors - 2 Piece Set

                  SKU: VML3Z18246M

                  $79.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2024 Trailer Tow Kit

                  Bronco 2024 Trailer Tow Kit

                  SKU: VP2DZ15A416B

                  $499.00

                  + $196.00 Installation
                  Pickup Required
                  Pickup: Free at Dealer
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                  Mustang GT500 2020-2022 Outdoor Small Wing Full Vehicle Cover Black with White Print

                  Mustang GT500 2020-2022 Outdoor Small Wing Full Vehicle Cover Black with White Print

                  SKU: VLR3Z19A412N

                  $429.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
                  Add to Cart
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