Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-150 2025 LIGHTED FORD OVAL FRONT HALOGEN & LED REFLECTOR FOR VEHICLES WITHOUT FRONT CAMERA FOR XL, AND STX

                  F-150 2025 LIGHTED FORD OVAL FRONT HALOGEN & LED REFLECTOR FOR VEHICLES WITHOUT FRONT CAMERA FOR XL, AND STX

                  SKU: VRL3Z8A224A

                  $309.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2023 UnderCover Right Hand Side Pivot Storage Box

                  Ranger 2023 UnderCover Right Hand Side Pivot Storage Box

                  SKU: VPB3Z17N004B

                  $229.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2020 Driver Side Retractable Side Step for 6.5' Bed

                  F-150 2015-2020 Driver Side Retractable Side Step for 6.5' Bed

                  SKU: FL3Z1520040J

                  $500.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Gatorback Rear Splash Guards w/Tremor Logo Insert

                  Super Duty 2023-2025 Gatorback Rear Splash Guards w/Tremor Logo Insert

                  SKU: VRC3Z16A550B

                  $389.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2020 Original Wraps Matte Black Hood Cowl Stripe Kit

                  F-150 2015-2020 Original Wraps Matte Black Hood Cowl Stripe Kit

                  SKU: VFL3Z9920000F

                  $179.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2023 Trailer Brake Control

                  F-150 2021-2023 Trailer Brake Control

                  SKU: ML3Z19H332AB

                  $295.00

                  + $182.00 Installation
                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty Crew Cab SRW 2017-2022 Putco Chrome Body Side & Bed Molding for 6.5' Bed

                  Super Duty Crew Cab SRW 2017-2022 Putco Chrome Body Side & Bed Molding for 6.5' Bed

                  SKU: VHC3Z9910146D

                  $459.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
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                  Mustang 2024-2025 Air Design® Vapor Blue Quarter Window Scoop Kit (Coupe)

                  Mustang 2024-2025 Air Design® Vapor Blue Quarter Window Scoop Kit (Coupe)

                  SKU: VPR3Z63280B10AK

                  $359.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
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                  F-150 2015-2020 Gatorback Black Ford Logo Splash Guards Front Pair

                  F-150 2015-2020 Gatorback Black Ford Logo Splash Guards Front Pair

                  SKU: VHL3Z16A550B

                  $309.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
                  Add to Cart
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