Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang Mach-E 2021-2025 Lower Side Rocker Panel Paint Protection Film Kit High Gloss 10 pc

                  Mustang Mach-E 2021-2025 Lower Side Rocker Panel Paint Protection Film Kit High Gloss 10 pc

                  SKU: VRK9Z2120000B

                  $379.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2023 Trailer Tow Mirrors - Black - Fits Vehicles With Factory Power Mirrors, Manual Telescope, Manual Fold, BLIS, 360 Camera

                  F-150 2021-2023 Trailer Tow Mirrors - Black - Fits Vehicles With Factory Power Mirrors, Manual Telescope, Manual Fold, BLIS, 360 Camera

                  SKU: ML3Z17696CA

                  $1,000.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty Crew Cab SRW 2017-2022 Putco Chrome Body Side & Bed Molding for 8.0' Bed

                  Super Duty Crew Cab SRW 2017-2022 Putco Chrome Body Side & Bed Molding for 8.0' Bed

                  SKU: VHC3Z9910146E

                  $479.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
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                  Mustang 2018-2023 Air Design® Gloss Black Hood Louver

                  Mustang 2018-2023 Air Design® Gloss Black Hood Louver

                  SKU: VJR3Z16C630D

                  $269.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
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                  Bronco 2Dr 2021-2025 Bronco Script Bimini Top Black with Light Gray

                  Bronco 2Dr 2021-2025 Bronco Script Bimini Top Black with Light Gray

                  SKU: VM2DZ54500W00H

                  $419.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
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                  Super Duty 2023-2025 Gatorback Front Splash Guards Platinum Stainless

                  Super Duty 2023-2025 Gatorback Front Splash Guards Platinum Stainless

                  SKU: VPC3Z16A550E

                  $359.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
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                  Mustang 2021-2023 Grey & Orange Full Vehicle Cover for High Wing Models

                  Mustang 2021-2023 Grey & Orange Full Vehicle Cover for High Wing Models

                  SKU: VMR3Z19A412H

                  $299.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
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                  Yakima Rack Mounted Medium Cargo Basket

                  Yakima Rack Mounted Medium Cargo Basket

                  SKU: VKB3Z7855100T

                  $649.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
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                  Bronco 2021-2025 Large Wheel Arch Molding Fender Flares OE for 2-door or 4-door

                  Bronco 2021-2025 Large Wheel Arch Molding Fender Flares OE for 2-door or 4-door

                  SKU: M2DZ16268AB

                  $545.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
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