Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Super Duty SuperCab 2017-2022 Extended Length Chromed Aluminum 6" Step Bars

                  Super Duty SuperCab 2017-2022 Extended Length Chromed Aluminum 6" Step Bars

                  SKU: HC3Z16450AB

                  $940.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2025 VISCO Custom Graphics Blackout Package Hood Cowl and Stripe for 2-Door

                  Bronco 2021-2025 VISCO Custom Graphics Blackout Package Hood Cowl and Stripe for 2-Door

                  SKU: VM2DZ6320000D

                  $179.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2024 Trailer Tow Kit

                  Bronco 2024 Trailer Tow Kit

                  SKU: VP2DZ15A416B

                  $499.00

                  + $196.00 Installation
                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty DRW 2017-2022 Gatorback Gunmetal Ford Logo Splash Guards Rear Pair

                  Super Duty DRW 2017-2022 Gatorback Gunmetal Ford Logo Splash Guards Rear Pair

                  SKU: VHC3Z16A550W

                  $659.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
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                  Bronco 2021-2025 DeeZee Fender Sight Delete (Handle Asst.) Kit

                  Bronco 2021-2025 DeeZee Fender Sight Delete (Handle Asst.) Kit

                  SKU: VM2DZ7820038A

                  $199.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
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                  Mustang 2020-2023 Air Design® Iconic Silver/Silver Radiance Quarter Window Louvers

                  Mustang 2020-2023 Air Design® Iconic Silver/Silver Radiance Quarter Window Louvers

                  SKU: VKR3Z63280B10CC

                  $269.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
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                  Ranger SuperCab 2019-2023 Chrome 5" Side Step Bars

                  Ranger SuperCab 2019-2023 Chrome 5" Side Step Bars

                  SKU: KB3Z16450BB

                  $750.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
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                  F-150 2021-2025 Front Lower Spoiler

                  F-150 2021-2025 Front Lower Spoiler

                  SKU: VRL3Z17626A

                  $479.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
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                  F-150 2015-2020 Red & Black Body Side Tri-Bar Stripe Kit

                  F-150 2015-2020 Red & Black Body Side Tri-Bar Stripe Kit

                  SKU: VGL3Z9920000D

                  $209.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
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