Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Explorer 2020-2025 Gatorback Blue Ford Logo Splash Guards Front Pair

SKU: VLB5Z16A550C

$279.00

Shipping: Ships by May 16

Pickup: Free at Dealer

Add to Cart

F-150 SuperCrew® 2015-2025 Chromed Aluminum 5" Step Bars

F-150 SuperCrew® 2015-2025 Chromed Aluminum 5" Step Bars

SKU: FL3Z16450HB

$775.00

Pickup Required

Pickup: Free at Dealer

Add to Cart

Bronco 2Dr 2021-2025 Paintable Fender Flares

Bronco 2Dr 2021-2025 Paintable Fender Flares

SKU: VMB3Z16268B

$549.00

Pickup Required

Pickup: Free at Dealer

Add to Cart

Yakima Low Profile Bed Rack

SKU: VLC3Z7855100B

$659.00

Shipping: Ships by May 16

Pickup: Free at Dealer

Add to Cart

F-150 2015-2020 Gatorback Gunmetal Splash Guards Front Pair

F-150 2015-2020 Gatorback Gunmetal Splash Guards Front Pair

SKU: VHL3Z16A550D

$309.00

Shipping: Ships by May 16

Pickup: Free at Dealer

Add to Cart

Thule OverCast Awning

Thule OverCast Awning

SKU: VKB3Z99000C38FB

$639.00

Shipping: Ships by May 16

Pickup: Free at Dealer

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Expedition 2022-2024 Air Design® Star White Tri-Coat Painted Body Kit

Expedition 2022-2024 Air Design® Star White Tri-Coat Painted Body Kit

SKU: VML1Z78200B72AC

$1,229.00

Shipping: Ships by May 16

Pickup: Free at Dealer

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Mustang 2011-2012 Front Lower Fascia w/o Fog Lights

Mustang 2011-2012 Front Lower Fascia w/o Fog Lights

SKU: BR3Z17626AB

$315.00

Pickup Required

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Bronco 2021-2025 w/Rock Rails Gatorback Bronco Text Logo Splash Guards Front Pair

SKU: VM2DZ16A550A

$499.00

Shipping: Ships by May 16

Pickup: Free at Dealer

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