Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Super Duty F-Series 2009-2010 Manual Trailer Tow Mirrors - Left Hand Side

                  Super Duty F-Series 2009-2010 Manual Trailer Tow Mirrors - Left Hand Side

                  SKU: 8C3Z17683AC

                  $240.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2024-2025 Coverking® Gray Full Vehicle Indoor Cover for EcoBoost Convertible, Low Spoiler

                  Mustang 2024-2025 Coverking® Gray Full Vehicle Indoor Cover for EcoBoost Convertible, Low Spoiler

                  SKU: VRR3Z19A412B

                  $589.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
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                  Mustang Mach-E 2021-2025 Air Design® Gloss Black Front Splitter

                  Mustang Mach-E 2021-2025 Air Design® Gloss Black Front Splitter

                  SKU: VPK9Z17626A

                  $579.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
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                  Super Duty DRW 2017-2022 Gatorback FX4 Stainless Splash Guards Rear Pair

                  Super Duty DRW 2017-2022 Gatorback FX4 Stainless Splash Guards Rear Pair

                  SKU: VHC3Z16A550B

                  $659.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
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                  Edge Titanium AWD 2022-2024 Black Front Ford Oval and Tailgate Badges

                  Edge Titanium AWD 2022-2024 Black Front Ford Oval and Tailgate Badges

                  SKU: NT4Z9942528FA

                  $280.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
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                  Super Duty 2023-2025 Air Design® Satin Black Hood Scoop

                  Super Duty 2023-2025 Air Design® Satin Black Hood Scoop

                  SKU: VPC3Z16C630A

                  $469.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
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                  Super Duty 2023-2025 One Pair Wheel-Well Liners for Rear Wheel Wells

                  Super Duty 2023-2025 One Pair Wheel-Well Liners for Rear Wheel Wells

                  SKU: PC3Z9927886A

                  $220.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  F-150 Reg Cab 2015-2020 Stainless Steel Body Side Molding Trim for 6.5' Bed

                  F-150 Reg Cab 2015-2020 Stainless Steel Body Side Molding Trim for 6.5' Bed

                  SKU: VFL3Z9910146B

                  $349.00

                  Shipping: More inventory coming soon
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                  Super Duty 2017-2019 Chrome Lettering Tailgate Badge

                  Super Duty 2017-2019 Chrome Lettering Tailgate Badge

                  SKU: VHC3Z9942528G

                  $109.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
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