Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Regular Cab Low Profile Smoke Side Window Deflectors - 2 Piece Set

                  Regular Cab Low Profile Smoke Side Window Deflectors - 2 Piece Set

                  SKU: VML3Z18246M

                  $79.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty DRW 2017-2022 Gatorback Gunmetal Ford Logo Splash Guards Rear Pair

                  Super Duty DRW 2017-2022 Gatorback Gunmetal Ford Logo Splash Guards Rear Pair

                  SKU: VHC3Z16A550W

                  $659.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2025 DeeZee Fender Sight Delete (Handle Asst.) Kit

                  Bronco 2021-2025 DeeZee Fender Sight Delete (Handle Asst.) Kit

                  SKU: VM2DZ7820038A

                  $199.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty SuperCab 2017-2022 Extended Length Chromed Aluminum 6" Step Bars

                  Super Duty SuperCab 2017-2022 Extended Length Chromed Aluminum 6" Step Bars

                  SKU: HC3Z16450AB

                  $940.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
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                  Explorer 2011-2019 Carbon Black Molded Running Boards

                  Explorer 2011-2019 Carbon Black Molded Running Boards

                  SKU: HB5Z16450AB

                  $640.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  Ranger 2019-2023 Aeroskin Black Textured Hood Deflector

                  Ranger 2019-2023 Aeroskin Black Textured Hood Deflector

                  SKU: VKB3Z16C900B

                  $89.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
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                  GT 2017-2020 Indoor Blue Full Vehicle Cover

                  GT 2017-2020 Indoor Blue Full Vehicle Cover

                  SKU: VMG7Z19A412F

                  $750.00

                  Shipping: More inventory coming soon
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                  Mustang Mach-E 2021-2025, Air Design® Carbon Fiber Rear Deck Spoiler for GT, Select and Premium Models

                  Mustang Mach-E 2021-2025, Air Design® Carbon Fiber Rear Deck Spoiler for GT, Select and Premium Models

                  SKU: VPK9Z6344210B

                  $1,499.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
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                  GT 2017-2020 Indoor Orange Full Vehicle Cover

                  GT 2017-2020 Indoor Orange Full Vehicle Cover

                  SKU: VMG7Z19A412G

                  $750.00

                  Shipping: More inventory coming soon
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