Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Ranger 2WD 2019-2023 Chrome Tow Hook Kit

                  Ranger 2WD 2019-2023 Chrome Tow Hook Kit

                  SKU: KB3Z17N808B

                  $100.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2023 Putco® Tailgate Light Bar LED for Vehicles with On-Board Scales w/Smart Hitch

                  F-150 2021-2023 Putco® Tailgate Light Bar LED for Vehicles with On-Board Scales w/Smart Hitch

                  SKU: VML3Z13B678C

                  $419.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger SuperCrew 2019-2023 Lund Fender Flares

                  Ranger SuperCrew 2019-2023 Lund Fender Flares

                  SKU: VKB3Z16268F

                  $489.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Escape 2020-2022 Air Design® Fender Flares Exterior Trim

                  Escape 2020-2022 Air Design® Fender Flares Exterior Trim

                  SKU: VLV4Z16268A

                  $469.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Mustang GT500 2020-2022 Outdoor Gray Full Car Cover for Large Wing Models

                  Mustang GT500 2020-2022 Outdoor Gray Full Car Cover for Large Wing Models

                  SKU: VLR3Z19A412M

                  $299.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
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                  F-150 2018-2020 Bushwacker Matte Black Fender Flares

                  F-150 2018-2020 Bushwacker Matte Black Fender Flares

                  SKU: VJL3Z16268A

                  $499.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  Bronco 2021-2025 TufSkinz Artisan Blue Grille Lettering

                  Bronco 2021-2025 TufSkinz Artisan Blue Grille Lettering

                  SKU: VN2DZ9942528AD

                  $49.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
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                  Super Duty 2023-2025 Front Lighted Ford Oval Halogen for Vehicles with Front Camera

                  Super Duty 2023-2025 Front Lighted Ford Oval Halogen for Vehicles with Front Camera

                  SKU: VPC3Z8A224C

                  $309.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
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                  Bronco 2Dr 2021-2025 Soft Mesh Bimini Top

                  Bronco 2Dr 2021-2025 Soft Mesh Bimini Top

                  SKU: VM2DZ54500W00A

                  $349.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
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