Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-150 2021-2025 VISCO Matte Black Body Two Tone Stripe Kit

                  F-150 2021-2025 VISCO Matte Black Body Two Tone Stripe Kit

                  SKU: VML3Z6320000K

                  $499.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2024-2025 Black/Red Over-the-Top Graphics for GT without Spoiler

                  Mustang 2024-2025 Black/Red Over-the-Top Graphics for GT without Spoiler

                  SKU: PR3Z5420000CA

                  $460.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Sport 2021-2025 TufSkinz Cactus Gray Liftgate Lettering

                  Bronco Sport 2021-2025 TufSkinz Cactus Gray Liftgate Lettering

                  SKU: VN1PZ9942528BF

                  $59.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang Mach-E 2021-2025 Charge Port Weather Kit

                  Mustang Mach-E 2021-2025 Charge Port Weather Kit

                  SKU: PK9Z10D802A

                  $95.00

                  Shipping: Ships by May 18
                  Dealer Pickup: Not Available
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                  Escape 2024 Graphics Kit, Ebony Black Side Stripes

                  Escape 2024 Graphics Kit, Ebony Black Side Stripes

                  SKU: PJ6Z5420000AA

                  $310.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Trailer BLIS Kit

                  Super Duty 2023-2025 Trailer BLIS Kit

                  SKU: PC3Z14D453A

                  $780.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
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                  F-150 SuperCrew 2021-2025 Chrome Body Side Molding for 6.5' Bed

                  F-150 SuperCrew 2021-2025 Chrome Body Side Molding for 6.5' Bed

                  SKU: VML3Z9910146M

                  $439.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
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                  Super Duty 2023-2025 Lighted Ford Oval Front LED without Front Camera

                  Super Duty 2023-2025 Lighted Ford Oval Front LED without Front Camera

                  SKU: VMC3Z8A224B

                  $309.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
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                  F-150 Reg Cab 2015-2020 Stainless Steel Body Side Molding Trim for 8.0' Bed

                  F-150 Reg Cab 2015-2020 Stainless Steel Body Side Molding Trim for 8.0' Bed

                  SKU: VFL3Z9910146A

                  $439.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
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