Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Ranger 2024-2025 Crew Cab Stainless Steel Step Bar Filler

                  Ranger 2024-2025 Crew Cab Stainless Steel Step Bar Filler

                  SKU: VR1WZ99200A20A

                  $579.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2017-2020 Air Design® Magnetic Side Quarter Window Scoop

                  Mustang 2017-2020 Air Design® Magnetic Side Quarter Window Scoop

                  SKU: VHR3Z63280B10AE

                  $269.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Thule Hitch Mounted Bicycle Carrier for 4 Bikes

                  Thule Hitch Mounted Bicycle Carrier for 4 Bikes

                  SKU: VM1PZ7855100BA

                  $459.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2025 Air Design® Satin Black Rear Cab Spoiler

                  Maverick 2022-2025 Air Design® Satin Black Rear Cab Spoiler

                  SKU: VNZ6Z9944210A

                  $249.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Edge 2015-2018 Lund Aeroskin Smoke Hood Deflector

                  Edge 2015-2018 Lund Aeroskin Smoke Hood Deflector

                  SKU: VFT4Z16C900A

                  $69.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2021-2023 Black & White Full Vehicle Cover for Low Wing Models

                  Mustang 2021-2023 Black & White Full Vehicle Cover for Low Wing Models

                  SKU: VMR3Z19A412C

                  $299.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
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                  Bronco 2025 Trailer Tow Kit

                  Bronco 2025 Trailer Tow Kit

                  SKU: VS2DZ15A416C

                  $499.00

                  + $196.00 Installation
                  Pickup Required
                  Pickup: Free at Dealer
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                  Bronco 2Dr 2021-2025 Sunrider Soft Twill for Hard Top

                  Bronco 2Dr 2021-2025 Sunrider Soft Twill for Hard Top

                  SKU: VM2DZ54501C24B

                  $1,649.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
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                  Maverick 2022-2025 Lund® Black Textured Aeroskin Hood Protector

                  Maverick 2022-2025 Lund® Black Textured Aeroskin Hood Protector

                  SKU: VPZ6Z16C900A

                  $99.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
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